Air France KLM Martinair Cargo, the dedicated air freight division of the Air France-KLM Group, is one of the world’s leading international airline cargo operators. Connecting over 300 destinations across 120 countries through its twin European mega-hubs at Paris-Charles de Gaulle (CDG) and Amsterdam Airport Schiphol (AMS), the airline transports approximately 1 million tonnes of freight annually utilizing both dedicated Boeing 747 and 777 freighters and belly-hold capacity on widebody passenger aircraft.
How to Track Your Air France KLM Martinair Cargo Shipment Online
Tracking your Air France KLM Martinair Cargo shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your 11-Digit Air Waybill (AWB): Find your 11-digit master air waybill number on your consignment note (prefix 057 for Air France or 074 for KLM).
- Enter AWB Without Spaces: Input your 3-digit prefix and 8-digit serial number into the tracking box above (e.g., 057-12345678).
- Click Track Cargo: Submit your query to search the Air France KLM myCargo operational database in real time.
- Review Flight Milestones: Monitor freight acceptance at origin, pallet build-up, flight departures, transit hub connections, and destination customs clearance.
Air France KLM Martinair Cargo Tracking Number Format & Where to Find It
Air France KLM Cargo tracking numbers follow standard 11-digit IATA format: Air France uses prefix **057** (e.g. 057-84920194) and KLM Cargo uses prefix **074** (e.g. 074-91820491).
- In the upper left and right corners of your physical Master Air Waybill (MAWB) document.
- In the booking confirmation email generated through the myCargo customer portal.
- On barcode cargo labels affixed to each air cargo pallet, ULD container, or parcel crate.
Understanding Air France KLM Martinair Cargo Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| RCS - Received from Shipper | Cargo formally checked in, weighed, screened, and accepted at origin airport cargo terminal. | Staged for flight manifest. |
| MAN - Manifested on Flight | Freight assigned to specific flight schedule and loaded onto air cargo pallet or ULD. | Awaiting aircraft departure. |
| DEP - Flight Departed | Aircraft carrying cargo departed runway; shipment currently airborne in international flight. | In flight to transit hub or destination. |
| ARR - Flight Arrived | Aircraft landed at transit hub (CDG/AMS) or destination airport; cargo unloaded to tarmac. | Transferred to sorting terminal. |
| RCF - Received into Cargo Facility | Cargo breakdown completed; shipment securely checked into destination import warehouse. | Customs clearance pending. |
| DLV - Delivered / Handed Over | Consignment released and handed over to designated customs broker, forwarder, or consignee. | Delivery completed. |
Air France KLM Martinair Cargo Shipping Services & Delivery Timelines
Air France KLM Martinair Cargo offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- General Cargo (Standard): Reliable, cost-effective global air freight transportation across scheduled passenger and freighter flights.
- Pharma & Healthcare Solutions: IATA CEIV Pharma certified cold-chain logistics featuring temperature-controlled storage (CRT, COL, FRO).
- Fresh & Perishables: Specialized express handling for flowers, seafood, meat, fruits, and vegetables through AMS and CDG cool-chain hubs.
- Express & High-Value Cargo: Guaranteed boarding priority, late acceptance windows, and secure vault storage for high-value merchandise.
Troubleshooting Air France KLM Martinair Cargo Delivery Delays & Non-Delivery (NDR)
International air cargo delays may result from severe weather disruptions, flight diversions, airport security screening queues, or destination customs inspections. Importers can check myCargo or contact local cargo handlers to expedite customs clearance paperwork.
Official Air France KLM Martinair Cargo Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Air France KLM Martinair Cargo customer support:
- Helpline / Phone: +33 1 41 56 78 00 (Paris CDG) / +31 20 649 1100 (Amsterdam AMS)
- Email Support: mail.cargo.customerservice@airfranceklm.com
- Official Website: https://www.afklcargo.com
- Headquarters: Roissypole, 45 Rue de Paris, 95747 Roissy CDG, France
- Major Transit Hubs: Paris-Charles de Gaulle (CDG), Amsterdam Schiphol (AMS), New York (JFK), Chicago (ORD), Atlanta (ATL), Shanghai (PVG)
Frequently Asked Questions about Air France KLM Martinair Cargo Tracking
How do I track an Air France KLM Cargo shipment?
Enter your 11-digit AWB number (prefix 057 for Air France or 074 for KLM) into the search bar above to see live flight status and terminal updates.
What is the difference between prefix 057 and 074?
057 is the IATA airline code for Air France, while 074 is the code for KLM Royal Dutch Airlines. Both are tracked through the unified myCargo network.
What is myCargo?
myCargo is the digital self-service platform for Air France KLM Martinair Cargo allowing freight forwarders to book, quote, track, and manage claims 24/7.
Where can I collect my cargo after arrival?
Freight is collected at the designated Air France KLM Cargo import warehouse at the destination airport upon presenting cleared customs documentation and bill of lading.