ArcBest Corporation (NASDAQ: ARCB), founded in 1923 and headquartered in Fort Smith, Arkansas, is a multi-billion dollar freight transportation and supply chain powerhouse. Operating through its primary LTL motor carrier subsidiary ABF Freight, ArcBest operates a vast national network of over 240 service centers, more than 4,000 tractors, 22,000 trailers, and 15,000 logistics professionals across North America, famous for its industry-leading safety record, guaranteed TimeKeeper expedited freight, and U-Pack household relocation services.
How to Track Your ArcBest (ABF Freight) Shipment Online
Tracking your ArcBest (ABF Freight) package is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your shipment from dispatch to delivery:
- Locate Your 9-Digit PRO Number or BOL: Find the 9-digit PRO number printed beneath the primary barcode on your official ABF Freight Bill of Lading (BOL) or delivery receipt.
- Enter Code into Search Field: Type your 9-digit PRO number or U-Pack tracking ID into the input field above without hyphens or spaces.
- Click Track: Submit the query to instantly query ArcBest’s central logistics mainframe and real-time trailer dispatch network.
- Review Real-Time Freight Milestones: Track origin terminal pickup, linehaul inter-terminal departures, destination cross-dock arrival, and out-for-delivery staging.
ArcBest (ABF Freight) Tracking Number Format & Where to Find It
ArcBest / ABF Freight tracking numbers typically consist of **9 numeric digits** (for example: 102458963 or 045896321) designated as the PRO Number, or a **7 to 9-character U-Pack reservation reference**.
- Printed under the barcode on your official ABF Freight Bill of Lading (BOL).
- In your electronic dispatch confirmation email from your freight logistics coordinator.
- On your official commercial freight billing statement or U-Pack moving document.
Understanding ArcBest (ABF Freight) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Bill of Lading Entered / Awaiting Pickup | Shipping documentation submitted electronically; freight awaiting physical driver collection at shipper dock. | Shipper awaiting driver pickup during scheduled appointment window. |
| Picked Up at Origin Service Center | ABF Freight driver has physically loaded freight and scanned the PRO barcode at the regional service center. | Shipment cross-docked and staged for linehaul trailer loading. |
| In Linehaul Highway Transit | Commercial tractor-trailer loaded and traveling along interstate freight corridors toward destination breakbulk hub. | Interstate linehaul movement in progress. |
| Arrived at Destination Service Center | Trailer unhooked and cargo unloaded at local distribution service center servicing consignee ZIP code. | Staged for cross-dock inspection and local P&D delivery routing. |
| Out for Delivery | Loaded onto local delivery tractor-trailer and driver is en route to consignee facility. | Ensure loading dock, receiving bay, and forklift personnel are ready. |
| Delivered / Signed Delivery Receipt (DR) | Pallets safely unloaded at consignee facility; electronic signature and company stamp captured on mobile computer. | Delivery completed. Scanned digital Proof of Delivery (POD) available online within 24 hours. |
| Held for Delivery Appointment | Shipment arrived at destination hub but held awaiting consignee scheduled dock appointment. | Consignee or broker should contact destination service center to confirm appointment. |
ArcBest (ABF Freight) Shipping Services & Delivery Timelines
ArcBest (ABF Freight) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- ABF Freight Standard LTL: Reliable, scheduled nationwide Less-Than-Truckload freight coverage connecting all 50 US states, Canada, and Puerto Rico.
- ArcBest TimeKeeper Expedited: Guaranteed time-critical delivery options (by noon, 5:00 PM, or specific hour window) with a 100% money-back guarantee.
- ArcBest Dedicated Truckload: Specialized flatbed, refrigerated, and customized dedicated fleet transportation across North America.
- U-Pack Relocation Services: Affordable, consumer-friendly moving container (ReloCube) and moving trailer transportation.
Troubleshooting ArcBest (ABF Freight) Delivery Delays & Non-Delivery (NDR)
Commercial freight delays on ArcBest routes typically arise from severe interstate winter highway closures (blizzards across Rocky Mountain or Midwestern passes), consignee dock appointment bottlenecks at major distribution facilities, or missing accessorial requests (e.g. liftgate required for non-dock residential deliveries). Contact your local ABF Freight service center with your PRO number for rapid dispatch resolution.
Official ArcBest (ABF Freight) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to ArcBest (ABF Freight) customer support:
- Helpline / Phone: 1-800-610-5544 (ArcBest Customer Support) / 1-800-355-1696 (U-Pack Support)
- Email Support: customersolutions@arcb.com
- Official Website: https://www.arcb.com
- Headquarters: 8401 McClure Drive, Fort Smith, Arkansas 72916, United States
- Major Transit Hubs: Fort Smith (AR), Chicago (IL), Dallas (TX), Atlanta (GA), Los Angeles (CA), Indianapolis (IN), Kansas City (MO)
Frequently Asked Questions about ArcBest (ABF Freight) Tracking
How do I track my ArcBest / ABF Freight shipment?
Enter your 9-digit PRO Number or Bill of Lading (BOL) number into the tracking tool above to view real-time terminal milestones, current trailer location, and estimated delivery dates.
What is an ABF PRO Number?
A PRO Number (Progressive Routing Order) is a unique 9-digit identifier assigned to an LTL freight shipment by ABF Freight to trace its movement across regional service centers.
Can I track my U-Pack moving cube using this tracker?
Yes, enter your U-Pack reservation or tracking number to monitor your moving trailer or ReloCube transit between origin and destination service centers.
How do I obtain an ArcBest Proof of Delivery (POD)?
Signed delivery receipts are digitized and uploaded to the ArcBest portal within 2 to 24 hours of delivery completion.