Get real-time tracking updates for your Astral Aviation Cargo shipment. There’s no need to call customer service or visit the cargo office. Just type your Astral Aviation tracking number in the box above and click Track. You’ll see your parcel’s location, movement updates, and delivery time instantly. This tracking tool is free, simple, and available anytime you need it.
Astral Aviation Customer Service
Contact Number: +254 206 827222 / 827226 / 827242
Official Emails: info@astral-aviation.com
Official Website: https://astral-aviation.com/
Headquarter: Viwandani Level 3, Africa Flight Services Terminal, Jomo Kenyatta International Airport, Kenya
About Astral Aviation Cargo
Astral Aviation is a cargo airline based in Nairobi, Kenya. It received its Air Operator Certificate (AOC) and Air Service License (ASL) in 2001 from the Kenya Civil Aviation Authority. By 2006, it was officially recognized as a full cargo airline by Kenya’s Ministry of Transport.
For more than 20 years, Astral Aviation has been serving Africa’s skies, delivering fast and reliable air freight to over 50 destinations. It also connects Africa with Asia, Europe, and the Middle East.
Astral Aviation’s main goal is to make air freight simple, affordable, and dependable. The company supports trade, business, and humanitarian projects by providing safe and timely cargo delivery across the continent.
Fleet and Capacity
Astral Aviation operates a strong and diverse fleet to meet different shipping needs. Its aircraft can handle all types of cargo — from light parcels to large freight loads.
Main aircraft include:
- DC9F (15 tons) – medium-range regional freighter.
- B727-200F (22 tons) – popular for intra-African routes.
- B757F (30 tons) – fast and efficient for time-critical cargo.
- B767-200F (42 tons) – long-haul freighter for international deliveries.
- Fokker 50 (7 tons) – ideal for small packages and regional operations.
With these aircraft, Astral Aviation offers both scheduled and ad-hoc charter services.
Network and Coverage
Astral Aviation connects key airports across Africa, Asia, and Europe. Its main base is at Jomo Kenyatta International Airport (Nairobi) — a central hub for African air logistics.
Top routes and regions covered:
- Kenya
- South Africa
- Uganda
- Tanzania
- Rwanda
- Ethiopia
- Nigeria
- Dubai
- Belgium (Liège)
- India and China (through partner routes)
The airline partners with over 30 freight forwarders and airlines to move shipments smoothly between continents. It also provides cargo consolidation at major airports like Dubai, Johannesburg, and Liège.
Astral Aviation Services
Astral Aviation offers flexible services for businesses, organizations, and individuals. Each service is made to ensure your cargo arrives safely and on time.
Main services include:
- Scheduled Cargo Flights: Regular flights between major African cities and global hubs.
- Charter Services: Private cargo flights for special projects or urgent needs.
- Leasing Solutions: Aircraft available for lease to other cargo operators.
- Humanitarian Cargo: Delivery of medical supplies and relief goods to affected areas.
- Temperature Controlled Cargo: For perishable goods, medicines, and food items.
- Dangerous Goods Handling: Safe transport of chemicals and restricted materials.
Astral Aviation is known for its flexibility, cost-effectiveness, and commitment to customer satisfaction.
Understanding Your Tracking Number
Each Astral Aviation cargo shipment comes with an Air Waybill (AWB) number. This number helps you check the shipment’s journey and status.
Here’s what the tracking stages mean:
- Received: Astral Aviation has accepted your cargo.
- In Transit: The shipment is on its way to the next airport.
- Arrived: The plane landed at the destination airport.
- Ready for Pickup: Cargo is cleared and ready to collect.
- Delivered: The receiver has received the goods.
Tracking makes it easy to follow every stage until delivery.
Technology and Safety
Astral Aviation uses modern tools for tracking, route planning, and cargo management. Its systems follow international standards for IATA and ICAO compliance.
Each shipment is scanned and monitored from the time it leaves the warehouse until it arrives at the destination. Cargo data is stored securely, and all safety checks are done before flight.
The airline also maintains a strong safety record, with well-trained pilots and maintenance teams.
Tips for Better Tracking
To get correct results, follow these tips:
- Enter your AWB number correctly without spaces.
- Wait for updates if the flight just departed.
- Keep your tracking details safe until delivery.
- Use Astral’s official website for the most accurate data.
- Contact support if tracking stops for over two days.
These simple steps help you stay informed about your shipment anytime.
Benefits of Shipping with Astral Aviation
Astral Aviation is known for fast connections, affordable prices, and reliable service.
Main benefits include:
- Daily and weekly cargo flights.
- Live tracking and shipment updates.
- Secure and temperature-controlled handling.
- Wide reach across Africa and beyond.
- Strong network of partner airlines.
- Experienced staff and certified safety processes.
Astral Aviation continues to be one of the most trusted cargo airlines in Africa.
How to Track Astral Aviation Cargo Online
- Find your AWB number on your shipment invoice or email confirmation.
- Enter the number in the tracking box above.
- Click Track.
- See your parcel’s live location, route, and estimated delivery time.
FAQs about Astral Aviation
1. What is Astral Aviation?
It’s a Kenyan-based cargo airline that delivers goods across Africa and worldwide.
2. How do I track my Astral Aviation shipment?
Enter your AWB number in the search box and click Track.
3. What is an AWB number?
It’s your Air Waybill number used to identify and track your shipment.
4. Does Astral Aviation ship internationally?
Yes. It connects Africa with Asia, Europe, and the Middle East.
5. Where is Astral Aviation based?
At Jomo Kenyatta International Airport, Nairobi, Kenya.
6. How long does delivery take?
Most shipments reach within 1 to 5 business days depending on the route.
7. Can I send perishable or medical items?
Yes. Astral Aviation provides temperature-controlled shipping options.
8. Is tracking available 24/7?
Yes. You can track your shipment anytime online.
9. What should I do if my tracking number doesn’t work?
Check again later or contact support at info@astral-aviation.com.
10. Does Astral Aviation offer charter flights?
Yes. They provide ad-hoc charter and leasing services for urgent or large shipments.