You can easily track your Australia Post parcel easily. No calls or long waits. Just enter your tracking number in the box above and click Track. You’ll see your parcel’s latest location, delivery progress, and estimated arrival time. The tool works 24 hours a day and is free to use.
Australia Post Customer Service
Contact Number: 13 POST (13 7678), +61 3 8847 9045
Official Emails: info@auspost.com.au
Official Website: https://auspost.com.au/
Headquarter: 111 Bourke St, Melbourne VIC 3000, Australia
Aussie Post Branches List
| Branch | Contact number | Address |
| Success | +61 131318 | Shop 22/816 Beeliar Dr, Success WA 6164, Australia |
| Bentley | +61 137678 | 7 De Laeter Way, Bentley WA 6102, Australia |
| Quinns Rocks | +61862016852 | Shopping Centre, Shop 4/121 Quinns Rd, Quinns Rocks WA 6030, Australia |
| Karawara | +61894505020 | 230 Manning Rd, Karawara WA 6152, Australia |
| East Perth | +61 131318 | 249 Hay St, East Perth WA 6004, Australia |
| Perth | +61 131318 | Cloisters Arcade Enter At 863 Hay St, Shop 17/200 St Georges Terrace, Perth WA 6000, Australia |
| Malaga | +61 131318 | shop 7/1892 Beach Rd, Malaga WA 6090, Australia |
| Leederville | +61 131318 | 298 Vincent St, Leederville WA 6007, Australia |
| Fremantle | +61 131318 | Shop 28/135 High Street Mall, Fremantle WA 6160, Australia |
| Welshpool | +61 131318 | 101-103 Pilbara St, Welshpool WA 6106, Australia |
| Darwin City | +61 131318 | 48 Cavenagh St, Darwin City NT 0800, Australia |
| Bibra Lake | +61 131318 | Suite 1109/21-23 Port Pirie St, Bibra Lake WA 6163, Australia |
| Scarborough | +61892454580 | shop 1/23-27 Scarborough Beach Rd, Scarborough WA 6019, Australia |
| Fremantle | +61864203630 | 5/142 High St, Fremantle WA 6160, Australia |
| Perth | +61 131318 | Perth Railway Station, shop 1/378 Wellington St, Perth WA 6000, Australia |
| Cairns City | +61 131318 | 38 Sheridan St, Cairns City QLD 4870, Australia |
| Prospect | +61883444243 | shop 1/144-150 Prospect Rd, Prospect SA 5082, Australia |
| Adelaide | +61 131318 | 252-254 Halifax St, Adelaide SA 5000, Australia |
| Port Douglas | +61 131318 | 5 Owen St, Port Douglas QLD 4877, Australia |
| Unley | +61 131318 | Unley Shopping Centre, shop 1/204 Unley Rd, Unley SA 5061, Australia |
About Australia Post
Australia Post is the national postal service of Australia. It has served Australians for more than 200 years and handles millions of letters and parcels every day.
There are almost 7,000 post offices across the country around 4,400 in cities and 2,500 in rural areas. Its head office is in Melbourne on Bourke Street.
Australia Post offers many services besides mail delivery. It also provides logistics, printing, digital ID, retail, and express mail solutions. The company connects every corner of Australia and links it to the rest of the world through international shipping and tracking tools.
Understanding Your Tracking Number
Each parcel has a unique tracking number. It is usually made up of letters and numbers for example LX123456789AU.
Tracking updates you might see include:
- Received: The parcel was accepted by Australia Post.
- In Transit: It is moving between facilities.
- Processing at Facility: Sorting for the next delivery stage.
- Out for Delivery: The driver is bringing it to you.
- Delivered: The parcel has arrived at its destination.
You can refresh the page for live updates anytime.
Australia Post Services
Australia Post offers many postal and non-postal services for individuals and businesses.
Main services include:
- Parcel Delivery: Domestic and international shipping.
- Express Post: Next-day delivery for urgent parcels.
- Registered Mail: Proof of posting and signature on delivery.
- PO Boxes: Secure mail collection at local branches.
- Business Logistics: Bulk shipping and eCommerce support.
- Digital ID and Payments: Online verification and money services.
Every service is made to be safe, fast, and easy to use.
Tips for Better Tracking
- Type your tracking number correctly.
- Use the official Australia Post website for the latest details.
- Keep your receipt until delivery is complete.
- Contact support if your parcel stays still for more than 48 hours.
- Sign up for notifications to get updates by email or SMS.
These simple steps will help you track your parcel smoothly.
Benefits of Australia Post
- Nationwide and international coverage.
- Trusted for over two centuries.
- Easy online tracking and label printing.
- Strong customer care network.
- Fast Express Post options for urgent parcels.
- Safe handling for fragile and valuable items.
Australia Post connects people and businesses through secure mail and parcel services every day.
How to Track Your Australia Post Parcel Online
- Find your Australia Post tracking number on your receipt or email.
- Enter it in the search box above.
- Click Track.
- See the current location, delivery status, and expected date.

FAQs about Australia Post
1. What is Australia Post?
It is the national postal company that handles letters and parcels across Australia and overseas.
2. How can I track my parcel?
Enter your tracking number in the box above and click Track.
3. How long does delivery take?
Local parcels take 1–5 days; international shipments take longer depending on the route.
4. What is my tracking number?
It is a unique code on your receipt or email confirmation.
5. Can I send parcels overseas?
Yes. Australia Post ships to many countries worldwide.
6. Where can I find the nearest post office?
Use the Post Office Locator on auspost.com.au to find one near you.
7. What if my parcel is lost or delayed?
Contact Australia Post support at 13 POST (13 7678).
8. Does Australia Post offer Express delivery?
Yes. Express Post delivers next business day within major city zones.
9. Can I get a PO Box?
Yes. You can rent a PO Box for safe and private mail pickup.
10. How can I contact Australia Post?
Call 13 POST (13 7678) or email info@auspost.com.au.