Con-way Freight (historically Con-way Western Express, Con-way Central Express, and Con-way Southern Express before being acquired and integrated into XPO), established in 1983, built an industry-defining legacy as one of the premier regional and national less-than-truckload (LTL) motor carriers in North America. Operating nearly 300 modern cross-dock service centers and pioneering high-density next-day freight delivery, Con-way’s heritage freight lines continue to serve high-volume commercial shippers.
How to Track Your Con-way Freight (Heritage LTL Network) Shipment Online
Tracking your Con-way Freight (Heritage LTL Network) shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Find Your Con-way PRO Number: Locate your 9-digit PRO number on your Bill of Lading or freight pallet tag.
- Enter the PRO Number: Input your 9-digit PRO number into the tracking bar above without dashes.
- Click Track Freight: Submit your query to search the freight tracking database.
- Review Delivery Milestones: Monitor origin terminal scans, regional breakbulk movements, and city dispatch for final delivery.
Con-way Freight (Heritage LTL Network) Tracking Number Format & Where to Find It
Con-way tracking numbers are 9-digit numeric PRO numbers (e.g. 123456789) or customer Bill of Lading (BOL) references.
- On your official Con-way Freight Bill of Lading (BOL).
- Printed on the adhesive barcode PRO sticker attached to your pallet.
- Within your freight management billing statement or electronic dispatch notification.
Understanding Con-way Freight (Heritage LTL Network) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Freight Picked Up | Consignment loaded from shipper facility and transported to local service center. | Dock check-in underway. |
| In Transit Between Terminals | Freight moving on linehaul highway trailer across the regional breakbulk network. | Linehaul transit active. |
| Arrived at Destination Service Center | Trailer arrived at delivering service center; cargo stripped and sorted to local delivery bay. | Staged for final route. |
| Out for Delivery | Pallets loaded onto local delivery tractor; driver en route to customer receiving dock. | Consignee prepares receiving staff. |
| Delivered / Complete | Freight unloaded and signed for by consignee dock supervisor. | Delivery completed. |
Con-way Freight (Heritage LTL Network) Shipping Services & Delivery Timelines
Con-way Freight (Heritage LTL Network) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Regional Next-Day LTL: High-density overnight freight delivery connecting major manufacturing and industrial centers.
- Guaranteed Delivery Options: Time-definite delivery options guaranteeing arrival by 12:00 PM or 5:00 PM.
- Cross-Border North America: Direct linehaul service connecting US industrial centers to Canada and Mexico.
- Consolidation & Distribution: Specialized assembly and distribution logistics for major retail store networks.
Troubleshooting Con-way Freight (Heritage LTL Network) Delivery Delays & Non-Delivery (NDR)
Delays in LTL freight can arise from interstate closures, severe weather over mountain corridors, or congested commercial receiving docks. Shippers and receivers can contact customer support to verify driver arrival schedules.
Official Con-way Freight (Heritage LTL Network) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Con-way Freight (Heritage LTL Network) customer support:
- Helpline / Phone: 1-800-755-2728 (XPO Freight Support) / 1-734-757-1000
- Email Support: ltlcustomerservice@xpo.com
- Official Website: https://www.xpo.com
- Headquarters: Ann Arbor, MI / Greenwich, CT, USA
- Major Transit Hubs: Chicago (IL), Atlanta (GA), Dallas (TX), Los Angeles (CA), Harrisburg (PA), Charlotte (NC)
Frequently Asked Questions about Con-way Freight (Heritage LTL Network) Tracking
How do I track my Con-way Freight shipment?
Enter your 9-digit PRO number or Bill of Lading number in the tracking tool above to check live shipment status and estimated delivery dates.
What happened to Con-way Freight?
In 2015, Con-way Freight was acquired by XPO Logistics and integrated into XPO’s premier asset-based less-than-truckload (LTL) network.
Can I still track freight using a Con-way PRO number?
Yes. Historic and active Con-way PRO numbers are fully supported through XPO’s integrated tracking systems.
How do I obtain a proof of delivery for Con-way shipments?
Signed delivery receipts can be retrieved via the Document Retrieval tool using your 9-digit PRO number.