Day & Ross, founded in 1950 in Hartland, New Brunswick and operating as a wholly owned subsidiary of McCain Foods, is one of the largest transportation and logistics companies in Canada. With a modern fleet of over 8,000 power units and trailers, 40+ strategic cross-dock terminals, and more than 7,500 dedicated employees and owner-operators, Day & Ross provides comprehensive nationwide less-than-truckload (LTL), truckload (FTL), temperature-controlled transport, and seamless cross-border US-Canada freight services.
How to Track Your Day & Ross Shipment Online
Tracking your Day & Ross shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your Day & Ross PRO or BOL Number: Find your 8 to 10-digit numeric PRO number, Bill of Lading, or customer purchase order on your shipping documents.
- Enter Reference Above: Input your tracking identifier into the search field above without spaces or hyphens.
- Click Track Freight: Submit your query to query Day & Ross’s real-time freight tracking network.
- Review Journey Milestones: Track origin terminal pickup, linehaul cross-dock transfers, customs border crossing, and destination consignee delivery.
Day & Ross Tracking Number Format & Where to Find It
Day & Ross tracking numbers are typically 8-digit to 10-digit numeric PRO numbers (e.g. 84910294) or customer Bill of Lading references.
- Printed under the barcode on your adhesive Day & Ross PRO label applied to your pallet.
- On your official Day & Ross Bill of Lading (BOL) under the "PRO / Tracking No." field.
- Within your automated shipment status notification email received from Day & Ross.
Understanding Day & Ross Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Freight Picked Up | Consignment collected from shipper facility and transported to local Day & Ross terminal. | Staging for dock processing. |
| Terminal Cross-Dock Complete | Freight checked in, weighed, dimensioned, and loaded onto linehaul trailer. | Staged for highway departure. |
| In Transit Linehaul | Trailer in active transit between Canadian distribution centers or crossing US border. | Linehaul active. |
| Arrived at Destination Service Center | Consignment unloaded at destination terminal and sorted to local delivery run. | Staged for city delivery route. |
| Out for Delivery | Pallets on city delivery vehicle; driver en route to customer dock. | Consignee must prepare loading dock. |
| Delivered / Signed (POD Available) | Freight safely delivered to customer facility with signature captured; electronic POD generated. | Delivery completed. |
Day & Ross Shipping Services & Delivery Timelines
Day & Ross offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Comprehensive Canadian LTL: Extensive direct terminal network connecting Newfoundland to British Columbia with predictable transit times.
- Cross-Border US-Canada Freight: Seamless door-to-door shipping between Canadian provinces and all 50 US states with expedited customs pre-clearance.
- Refrigerated & Temperature-Controlled: Year-round Protect-from-Freeze and refrigerated reefer service for food, beverages, and sensitive chemicals.
- Dedicated Fleet Logistics: Customized private-fleet outsourcing providing dedicated tractors, drivers, and dynamic route optimization.
Troubleshooting Day & Ross Delivery Delays & Non-Delivery (NDR)
Freight transit delays can occur due to severe winter weather along the Trans-Canada Highway, Rocky Mountain chain restrictions, or customs clearance delays at major commercial border crossings (Windsor/Detroit, Peace Bridge). Day & Ross customer coordinators actively provide revised delivery windows.
Official Day & Ross Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Day & Ross customer support:
- Helpline / Phone: 1-866-329-7677 / 1-506-375-4401
- Email Support: customer.service@dayandross.com
- Official Website: https://www.dayross.com
- Headquarters: 398 Main Street, Hartland, NB E7P 1C6, Canada
- Major Transit Hubs: Toronto/Brampton (ON), Montreal (QC), Calgary (AB), Vancouver (BC), Moncton (NB), Chicago (USA)
Frequently Asked Questions about Day & Ross Tracking
How do I track a Day & Ross freight shipment?
Enter your Day & Ross PRO number or Bill of Lading into the search bar above to view real-time terminal scans, linehaul movements, and estimated delivery dates.
Who owns Day & Ross?
Day & Ross is a wholly owned subsidiary of McCain Foods Limited, an international leader in frozen food manufacturing.
Does Day & Ross deliver to the United States?
Yes. Day & Ross operates extensive cross-border freight services connecting all Canadian provinces directly with commercial markets across the United States.
How do I retrieve a Day & Ross proof of delivery (POD)?
Signed delivery receipts are available electronically through the Document Retrieval tool on DayRoss.com using your PRO number.