EcoPost is a specialized international cross-border e-commerce shipping service developed by national postal operators in collaboration with Israel Post and the Universal Postal Union (UPU). Tailored for online merchants shipping small parcels up to 2 kg, EcoPost offers commercial express features including door-to-door tracking, delivery confirmation, and preferential airport customs processing at economical postal rates.
How to Track Your EcoPost Cross-Border Mail Shipment Online
Tracking your EcoPost Cross-Border Mail shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Find your 13-character EcoPost tracking code (typically starting with LX, RR, or EE followed by 9 digits).
- Type the tracking code into the online search field above.
- Click Track Package to query the international EcoPost logistics grid.
- Review sorting scans, air transit departure, destination customs clearance, and local delivery.
EcoPost Cross-Border Mail Tracking Number Format & Where to Find It
Tracking number formats commonly used include: LX123456789IL (Standard EcoPost e-commerce format); EE123456789IL (Express EcoPost courier code).
- Printed under the barcode on your official EcoPost thermal shipping label.
- Sent in order confirmation and tracking emails from Etsy, eBay, or independent merchants.
- Listed on international customs export declarations.
Understanding EcoPost Cross-Border Mail Tracking Statuses & Milestones
Throughout transit, your EcoPost Cross-Border Mail shipment generates key milestone updates. Here is what each status checkpoint indicates:
| Status Update | Operational Meaning | Recommended Action |
|---|---|---|
| Posting / Acceptance | Package received and scanned at origin postal branch or commercial hub. | Dispatched to central export sorting center. |
| Processed at Modi'in Hub | Package sorted through automated optical sorting machinery. | Package grouped into international destination airmail dispatch. |
| Export Customs Cleared | Package cleared border export security checks at Ben Gurion Airport. | Transferred to commercial airline for international flight. |
| Arrival at Destination Country | Package arrived at destination international airport mail facility. | Undergoing border customs import clearance. |
| Out for Delivery | Package assigned to local postal carrier for final delivery. | Ensure recipient is available to receive package. |
| Delivered | Package successfully delivered to recipient mailbox or doorstep. | Delivery completed; proof of delivery recorded. |
EcoPost Cross-Border Mail Flagship Shipping Services & Delivery Times
EcoPost Cross-Border Mail operates diverse transit tiers engineered to match varied urgency, freight profiles, and delivery requirements:
EcoPost E-Commerce Packet
Tracked international lightweight parcel shipping for items up to 2 kg to over 30 countries.
Estimated Transit: 5 - 10 business daysEcoPost Priority Air
Expedited air postal linehaul connecting Middle Eastern and European merchants with North American consumers.
Estimated Transit: 4 - 7 business daysCommercial Return Solutions
Simplified cross-border reverse logistics allowing international customers to return goods easily.
Estimated Transit: 7 - 14 business daysIntegrated Customs Data (EAD)
Pre-transmitted electronic advance data ensuring rapid clearance through European and US customs.
Estimated Transit: Immediate pre-clearanceManaging EcoPost Cross-Border Mail Transit Delays & Delivery Issues
Delays in EcoPost shipments typically occur during destination customs inspections or transit between international hubs. Because EcoPost utilizes Electronic Advance Data (EAD), issues are minimized, but missing recipient phone numbers or vague customs declarations (e.g. Gift or Goods without specifics) can prompt inspection holds.
EcoPost Cross-Border Mail Customer Support & Corporate Information
If you require direct assistance with your shipment, cargo claims, or service inquiries, connect with the EcoPost Cross-Border Mail customer care desk:
- Customer Support Hotline: +972 76 887 0000
- Official Email Support: service@israelpost.co.il
- Online Portal: https://israelpost.co.il
- Corporate Headquarters: Modi'in Logistics Center, Israel
- Primary Logistics Hubs: Modi'in Central Sorting Hub, Israel, Ben Gurion Airport Airmail Facility, International Transit Hubs (Frankfurt, New York)
Frequently Asked Questions About EcoPost Cross-Border Mail Tracking
What countries are served by EcoPost?
EcoPost serves over 30 key global destinations, including the United States, Canada, the United Kingdom, Germany, France, and Australia.
Who delivers EcoPost packages in the United States?
In the US, EcoPost packages are delivered directly to mailboxes or doorsteps by the United States Postal Service (USPS).
Does EcoPost require a signature upon delivery?
Standard EcoPost packages are typically delivered directly to the mailbox or front porch without requiring a physical signature.
What is the maximum weight for an EcoPost package?
The maximum allowable weight for standard EcoPost parcels is 2 kg (4.4 lbs).