Egypt Post (National Postal Authority), founded in 1865 and one of the oldest postal institutions in the Arab world, manages over 4,000 post offices spanning Cairo, Alexandria, Upper Egypt, and the Nile Delta. As Egypt official Universal Postal Union (UPU) operator, Egypt Post provides domestic registered mail, international express mail (EMS), e-commerce parcel distribution, and financial postal remittances connecting Egypt with global trade routes.
How to Track Your Egypt Post Shipment Online
Tracking your Egypt Post shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate your 13-character tracking number (e.g. EE123456789EG or RR123456789EG) on your postal receipt.
- Enter the tracking code into the search box above.
- Click Track Package to query the Egypt Post national database.
- Review domestic sorting in Cairo, Egyptian customs inspection, and local post office arrival.
Egypt Post Tracking Number Format & Where to Find It
Tracking number formats commonly used include: EE123456789EG (Express Mail EMS code); RR123456789EG (Registered airmail tracking number); CP123456789EG (Standard parcel post code).
- Printed under the barcode on the Egypt Post counter receipt.
- Provided on international postal customs dispatch slips (CN22/CN23).
- In order confirmation emails from online stores shipping to or from Egypt.
Understanding Egypt Post Tracking Statuses & Milestones
Throughout transit, your Egypt Post shipment generates key milestone updates. Here is what each status checkpoint indicates:
| Status Update | Operational Meaning | Recommended Action |
|---|---|---|
| Posting / Acceptance | Item accepted at local Egypt Post branch. | Package dispatched to regional sorting center. |
| Arrived at Cairo Sorting Hub | Package received at Cairo Airport or Ramses postal sorting facility. | Undergoing sorting for domestic distribution or international export. |
| Presented to Egyptian Customs | Package undergoing inspection by Egyptian Customs Authority at Cairo hub. | Duty and tax assessment underway; allow 1 - 3 business days. |
| Customs Cleared | Package approved by customs and released to postal delivery division. | Dispatched to recipient local delivery post office. |
| Out for Delivery / At Post Office | Package with local postman or available at neighborhood post office. | Expect delivery today or visit branch with national ID. |
| Delivered / Handed Over | Package successfully delivered and signed for by recipient. | Delivery complete. |
Egypt Post Flagship Shipping Services & Delivery Times
Egypt Post operates diverse transit tiers engineered to match varied urgency, freight profiles, and delivery requirements:
Egypt Post Express (EMS)
High-speed priority courier service with door-to-door delivery across Egypt and 190 countries.
Estimated Transit: 2 - 5 business days internationalRegistered Mail (Barid Mosaigal)
Secure tracked letter and document delivery requiring recipient signature.
Estimated Transit: 2 - 4 business days domesticEgypt Post E-Commerce Parcel
Economical home delivery tailored for domestic e-commerce retailers with Cash on Delivery (COD).
Estimated Transit: 24 - 48 hours domesticEasyBox Parcel Locker
Automated 24/7 self-service parcel pickup lockers installed across major Egyptian shopping hubs.
Estimated Transit: Instant locker accessManaging Egypt Post Transit Delays & Delivery Issues
Delays with Egyptian postal deliveries commonly occur during Egyptian Customs clearance at Cairo Airport, where telecommunications equipment, supplements, or electronics undergo National Telecommunications Regulatory Authority (NTRA) inspection. Ensure recipient Egyptian national ID and full Arabic address with landmark details are provided.
Egypt Post Customer Support & Corporate Information
If you require direct assistance with your shipment, cargo claims, or service inquiries, connect with the Egypt Post customer care desk:
- Customer Support Hotline: +20 2 16789
- Official Email Support: customer_service@egyptpost.org
- Online Portal: https://www.egyptpost.org
- Corporate Headquarters: Ataba Square, Cairo, Egypt
- Primary Logistics Hubs: Cairo International Airport Mail Sorting Centre, Ramses Exchange Office, Cairo, Alexandria Central Sorting Hub
Frequently Asked Questions About Egypt Post Tracking
How do I identify an Egypt Post tracking number?
Standard Egypt Post tracking numbers follow the UPU format: two letters, nine digits, and end with the country code EG.
Where do I collect a parcel held by Egyptian customs?
Parcels requiring duty payments can usually be claimed at your local district post office or the Ramses Postal Exchange in Cairo.
Does Egypt Post offer Cash on Delivery (COD)?
Yes, Egypt Post operates an extensive domestic Cash on Delivery network serving Egyptian e-commerce merchants.
What documents are required to collect a package in Egypt?
The recipient must present their original Egyptian National ID card (or passport for foreign nationals) and the tracking slip.