Expeditors International of Washington, Inc., founded in 1979 and headquartered in Seattle, Washington, is a premier Fortune 500 global logistics leader operating over 350 locations across 100+ countries. Employing more than 19,000 logistics specialists, Expeditors provides enterprise-grade air and ocean freight forwarding, licensed customs brokerage, purchase order management, and multi-modal supply chain solutions without owning aircraft or ships.
How to Track Your Expeditors International Shipment Online
Tracking your Expeditors International shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your Expeditors Reference Number: Find your Expeditors Reference Number, House Air Waybill (HAWB), Ocean Bill of Lading, or PO number.
- Input Reference Above: Enter the reference code into the tracking search box without dashes or spaces.
- Click Track Freight: Submit your query to query Expeditors’ global supply chain visibility platform (exp.o®).
- Monitor Milestone Progress: Track origin receipt, departure scans, transshipment hubs, customs clearance, and delivery.
Expeditors International Tracking Number Format & Where to Find It
Expeditors tracking identifiers typically consist of 7-digit to 9-digit numeric HAWB numbers (e.g. 8491024), alphanumeric booking numbers, or customer purchase order references.
- On your official Expeditors House Air Waybill (HAWB) or Ocean Bill of Lading.
- Within your automated shipment status notification email received from exp.o visibility.
- In the upper right corner of your commercial shipping manifest.
Understanding Expeditors International Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Shipment Booked / Origin Received | Freight received and verified at origin Expeditors forwarding warehouse. | Staged for consolidation. |
| Tendered to Carrier (Air / Ocean) | Cargo loaded into ULD container or maritime container and transferred to airline or ocean carrier. | Awaiting carrier departure. |
| In Transit / En Route | Shipment in active flight or ocean transit heading toward destination transit gateway. | Transit active. |
| Arrived at Destination Gateway | Cargo arrived at destination airport or seaport; deconsolidation initiated. | Customs clearance pending. |
| Customs Cleared | Import customs declaration filed and officially released by national customs authority. | Staged for final delivery. |
| Delivered / Signed | Consignment delivered to customer receiving dock with signed delivery receipt. | Proof of delivery archived. |
Expeditors International Shipping Services & Delivery Timelines
Expeditors International offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Air Freight Consolidation: Scheduled, cost-effective air freight services with guaranteed space commitments on major airlines.
- Ocean Freight Forwarding: Full Container Load (FCL) and Less than Container Load (LCL) maritime shipping with door-to-door visibility.
- Customs Brokerage: Industry-leading customs clearance, duty drawback, and global trade compliance management.
- Order Management (exp.o®): Cloud-based purchase order tracking providing item-level visibility from factory floor to retail shelf.
Troubleshooting Expeditors International Delivery Delays & Non-Delivery (NDR)
Delays in global commercial forwarding often stem from international customs document audits, port labor congestion, or airline flight cancellations. Expeditors account managers actively manage exceptions and provide alternate routing options.
Official Expeditors International Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Expeditors International customer support:
- Helpline / Phone: 1-206-674-3400 / 1-800-284-7474
- Email Support: customer.service@expeditors.com
- Official Website: https://www.expeditors.com
- Headquarters: 1015 Third Avenue, 12th Floor, Seattle, WA 98104, USA
- Major Transit Hubs: Seattle (WA), Chicago (IL), Los Angeles (CA), Atlanta (GA), Frankfurt (Germany), Hong Kong, Shanghai (China)
Frequently Asked Questions about Expeditors International Tracking
How do I track an Expeditors shipment?
Enter your Expeditors Reference Number, House AWB, or PO number into the search bar above to view real-time flight, ocean, and customs milestones.
What is exp.o® tracking?
exp.o is Expeditors’ proprietary cloud supply chain visibility system providing real-time data on orders, shipments, and customs clearances worldwide.
Does Expeditors own its own cargo planes or ships?
No. Expeditors is an asset-light freight forwarder, contracting capacity with premier commercial airlines and ocean container carriers worldwide.
How do I obtain proof of delivery (POD) from Expeditors?
Signed electronic delivery documents can be downloaded directly from the exp.o portal or requested from your local Expeditors branch office.