Fenix Marine Services (FMS / Pier 300), operating in the Port of Los Angeles, California, is one of the largest and most advanced container terminals in North America. Spanning nearly 300 acres with 4 deep-water berths, super post-Panamax gantry cranes, and automated optical gate complexes, FMS operates as a core terminal facility within the CMA CGM Group, handling over 2.5 million TEUs annually for leading transpacific shipping alliances.
How to Track Your Fenix Marine Services (Pier 300 Port of Los Angeles) Shipment Online
Tracking your Fenix Marine Services (Pier 300 Port of Los Angeles) shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your Container Number or Booking Reference: Find your 11-character container number (e.g., CMAU1234567) or ocean carrier booking number.
- Enter Code Above: Type your container ID into the search field above without spaces.
- Click Track Container: Submit your query to query Fenix Marine Services’ live Terminal Operating System (TOS).
- Check Yard Availability: Monitor vessel discharge, yard block location, customs holds, and gate-out appointment availability.
Fenix Marine Services (Pier 300 Port of Los Angeles) Tracking Number Format & Where to Find It
Fenix Marine container tracking uses standard 11-character ISO container numbers (e.g. CMAU7491028) or 8 to 12-character ocean carrier booking numbers.
- Stenciled on the exterior doors and side panels of the shipping container.
- On your official Ocean Bill of Lading (BOL) or Delivery Order (D/O).
- Within your ocean carrier booking confirmation or marine terminal dispatch portal.
Understanding Fenix Marine Services (Pier 300 Port of Los Angeles) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Vessel Discharged | Container offloaded from vessel onto wharf by gantry crane. | Transferring to terminal yard stack. |
| In Yard / Staged for Pickup | Container mounted on chassis or placed in automated stack; all customs and steamship holds cleared. | Available for appointment. |
| Appointment Confirmed (eModal) | Trucker booked gate appointment slot via eModal port system. | Trucker en route to Pier 300. |
| Gated Out / Complete | Container passed through automated terminal out-gate on drayage tractor. | Final delivery underway. |
Fenix Marine Services (Pier 300 Port of Los Angeles) Shipping Services & Delivery Timelines
Fenix Marine Services (Pier 300 Port of Los Angeles) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Pier 300 Marine Container Terminal Operations: Premier container stevedoring and terminal logistics for transpacific ocean container lines.
- On-Dock Intermodal Rail: Direct on-dock rail connectivity linking container berths directly to BNSF and Union Pacific transcontinental rail networks.
- Comprehensive Reefer Plugs: Over 1,400 reefer plugs with automated temperature monitoring for perishables.
- Clean Truck & Zero-Emission Fleet: Alternative Maritime Power (cold ironing) and electric cargo equipment reducing port emissions.
Troubleshooting Fenix Marine Services (Pier 300 Port of Los Angeles) Delivery Delays & Non-Delivery (NDR)
Delays in container availability can occur due to US Customs intensive exams, vessel schedule bunching during peak holiday seasons, or drayage chassis availability constraints. Motor carriers must book terminal gate appointments in eModal prior to entry.
Official Fenix Marine Services (Pier 300 Port of Los Angeles) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Fenix Marine Services (Pier 300 Port of Los Angeles) customer support:
- Helpline / Phone: 1-213-314-1100 / 1-310-548-8000
- Email Support: customerservice@fenixmarineservices.com
- Official Website: https://www.fenixmarineservices.com
- Headquarters: 614 Terminal Way, Terminal Island, CA 90731, USA
- Major Transit Hubs: Port of Los Angeles (CA), Pier 300, San Pedro Bay Harbor
Frequently Asked Questions about Fenix Marine Services (Pier 300 Port of Los Angeles) Tracking
How do I track a container at Fenix Marine Services Pier 300?
Enter your 11-character container number or ocean carrier booking number into the search bar above to verify container yard status, customs releases, and gate availability.
Who owns Fenix Marine Services?
Fenix Marine Services is 100% owned and operated by the CMA CGM Group, one of the world’s largest maritime shipping and logistics conglomerates.
Do truckers need an appointment at Fenix Marine Services?
Yes. FMS requires mandatory truck gate appointments scheduled through the eModal platform.
How do I pay PierPass / Traffic Mitigation fees for FMS containers?
PierPass fees must be claimed and settled online through the PierPass / eModal platform prior to picking up import containers during peak hours.