Globegistics, Inc., founded in 2011 in Hauppauge, New York and acquired in 2018 by Asendia (the joint venture between French La Poste and Swiss Post), is one of the world's leading international cross-border e-commerce and postal consolidation providers. Operating advanced processing facilities across New York, Miami, Chicago, Los Angeles, and London, Globegistics delivers tens of millions of e-commerce parcels annually, providing online retailers with discounted international postal injection, tracked e-Packet delivery, and automated DDP customs clearance.
How to Track Your Globegistics (Asendia USA) Shipment Online
Tracking your Globegistics (Asendia USA) shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your Globegistics / Asendia Tracking Code: Find your tracking number on your e-commerce order confirmation email, merchant dispatch notification, or parcel label.
- Enter Code in Search Box: Type your tracking code (often 18 to 22 alphanumeric digits or GLB prefix) into the search field above without spaces.
- Click Track: Submit the query to query Globegistics’ centralized international logistics telematics gateway.
- Review Journey Milestones: Track US airport gateway receipt, export customs release, flight departure, destination customs clearance, and final-mile national postal delivery.
Globegistics (Asendia USA) Tracking Number Format & Where to Find It
Globegistics tracking numbers typically consist of **18 to 22 alphanumeric characters** (for example: 9274890123456789012345 or GLB1024589632) or international postal barcode formats.
- In your order dispatch email sent by international retailers or marketplaces.
- Printed under the barcode on your physical parcel address label.
- On your merchant mobile app order tracking screen.
Understanding Globegistics (Asendia USA) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Electronic Information Received | Merchant created shipping label; parcel awaiting handover at Globegistics processing facility. | Awaiting parcel collection at US facility. |
| Received at Globegistics Gateway (JFK / ORD / LAX / MIA) | Parcel received, weighed, dimensioned, and scanned at US international gateway hub. | Sorted and staged for air cargo export consolidation. |
| Export Customs Cleared (USA) | Consignment cleared US export customs; transferred to international air carrier. | Awaiting scheduled international air cargo flight departure. |
| Departed from Airport of Origin | Air cargo flight departed carrying consolidated e-commerce packages. | International air transit underway toward destination country. |
| Arrived at Destination Airport Gateway | Flight landed; consignment transferred to destination national customs authority. | Undergoing customs inspection and duty assessment. |
| Customs Cleared | Consignment successfully cleared destination national customs. | Handed over to destination national post (e.g. Royal Mail, Canada Post, Australia Post). |
| Out for Delivery | Loaded onto local mail carrier vehicle; carrier on route to recipient address. | Delivery expected today. |
| Delivered / In Mailbox | Package delivered successfully into recipient mailbox, parcel locker, or front porch. | Cross-border delivery completed successfully. |
Globegistics (Asendia USA) Shipping Services & Delivery Timelines
Globegistics (Asendia USA) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- e-PAQ Elite & Plus Services: High-velocity international tracked small packet delivery connecting US brands with consumers across 200+ countries within 4 to 8 business days.
- Direct Entry Postal Injection: Direct linehaul and postal injection bypassing international mail transit hubs for faster delivery.
- Automated DDP Customs Solutions: Automated pre-clearance and Delivered Duty Paid (DDP) calculation ensuring smooth international transit.
- Global Returns Management: Simple local consumer returns network across major global e-commerce markets.
Troubleshooting Globegistics (Asendia USA) Delivery Delays & Non-Delivery (NDR)
International cross-border package delays typically occur during destination national customs inspections (assessing VAT, import duties, or restricted items), international air cargo flight schedule adjustments, or peak holiday postal backlogs in destination countries. If your package shows no scan update for more than 7 business days following "Arrived in Destination Country," check your local postal operator’s website with the provided reference number.
Official Globegistics (Asendia USA) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Globegistics (Asendia USA) customer support:
- Helpline / Phone: 1-800-475-4084 (Asendia USA / Globegistics Support) / 1-631-231-1519
- Email Support: customer.service@asendia.com
- Official Website: https://www.asendiausa.com
- Headquarters: 70 Inip Drive, Inwood, New York 11096, United States (Asendia USA)
- Major Transit Hubs: New York (JFK Gateway), Chicago (ORD), Los Angeles (LAX), Miami (MIA), London Heathrow (UK)
Frequently Asked Questions about Globegistics (Asendia USA) Tracking
How do I track my Globegistics package?
Enter your tracking number (e.g. 9274890123456789012345) into the tracking tool above to view live US gateway scans, flight departures, and destination postal delivery details.
What is Globegistics’ relationship with Asendia?
Globegistics was acquired by Asendia USA in 2018 and operates under the unified Asendia brand, combining US e-commerce consolidation with the global postal reach of La Poste and Swiss Post.
Who delivers Globegistics packages in the destination country?
Packages are handed over to national postal authorities and premier couriers—such as Royal Mail in the UK, Canada Post in Canada, Australia Post in Australia, and Deutsche Post in Germany.
How long does Globegistics international delivery take?
Standard delivery typically takes 4 to 9 business days to North America and Western Europe, and 8 to 15 business days to other international destinations.