You can easily track your GMR Cargo shipment online. There’s no need to call customer care or visit the cargo office. Just enter your GMR tracking number in the box above and click Track. In seconds, you will see your parcel’s location, flight route, and delivery date. It’s free, quick, and easy to use anytime.
GMR Customer Service
Contact Number: +91 40 66977036
Official Emails: hyd.dutymanager@gmrgroup.in
Official Website: https://gmrhydcargo.in/
Headquarter: Shamshabad Road, Hyderabad, Telangana 500005, IN
About GMR Cargo
GMR Cargo operates under GHIAL (GMR Hyderabad International Airport Limited), one of India’s top aviation and cargo service providers. GHIAL was built through a partnership between:
- GMR Group (63%)
- Airports Authority of India (13%)
- Government of Telangana (13%)
- Malaysia Airports Holdings Berhad (11%)
Together, they developed the Rajiv Gandhi International Airport (RGIA) in Hyderabad, which opened in March 2008.
The airport was built in just 31 months and started operations with a capacity of 12 million passengers and 150,000 tons of cargo per year. Now, it is being expanded to handle over 40 million passengers and much higher cargo volumes.
Location and Advantage
GMR Cargo is located at the heart of India, in Hyderabad, Telangana. This makes it easy to connect with every major Indian city within two hours of flying time. It also links to major cities in the Middle East and South-East Asia within five hours.
Because of its position, GMR Cargo acts as a key trade hub between East and West Asia. It connects global markets and helps businesses move goods faster and more efficiently.
Airlines and Global Network
The GMR Hyderabad Airport is home to 18 international airlines and 3 domestic carriers. It connects to 18 global destinations and 45 cities across India.
Many well-known cargo airlines use GMR Cargo services, including:
- Turkish Airlines Cargo
- Blue Dart
- Cathay Pacific
- Qatar Airways Cargo
- Lufthansa Cargo
This network allows businesses to send and receive goods worldwide with full tracking and safety.
GMR Cargo Facility
The GMR Cargo terminal is the largest integrated cargo facility in South Central India. It covers 14,330 square meters and includes modern systems for fast handling and smooth operations.
The facility includes:
- India’s first Pharma Zone: A fully temperature-controlled area for medical and pharmaceutical goods.
- Free Trade Zone (FTZ): The only airport-based FTZ in India for duty-free imports and exports.
- Aerospace Park: A center for aviation manufacturing and maintenance.
- Air Freight Stations (AFS): For cargo processing and clearance.
- Road Feeder Service (RFS): For road-based cargo transport to nearby regions.
Each part of the cargo zone is built for safety, speed, and accuracy.
Pharma Zone and Special Handling
GMR Cargo is a leader in pharma logistics. Its Pharma Zone offers temperature control from truck docks to the airside loading area. This ensures medicines, vaccines, and other sensitive items stay safe throughout the journey.
The facility is certified by Lufthansa Cargo as a key pharma handling hub in South Asia. It also supports Envirotainer services containers that maintain a stable temperature for long-distance shipments.
Sustainability and Social Work
The GMR Group focuses on more than just business. Through the GMR Varalakshmi Foundation, it supports social programs in:
- Education
- Health and hygiene
- Women empowerment
- Skill training
- Community development
These efforts show GMR’s commitment to people and the environment.
Awards and Achievements
GMR Hyderabad Airport has received many national and international awards. It is known for its high Airport Service Quality (ASQ) scores, which have been improving every year since 2009.
These awards highlight its service quality, clean facilities, and efficient operations. GMR continues to be recognized among the best airports in India and Asia.
Understanding Your Tracking Status
When you track your GMR Cargo shipment, you may see these status updates:
- Shipment Booked: Cargo is confirmed and registered.
- Received at Warehouse: Goods arrived at the cargo terminal.
- Customs Cleared: Shipment passed inspection and paperwork.
- In Transit: Cargo is moving between facilities or on a flight.
- Arrived at Destination: Cargo has reached the destination airport.
- Out for Delivery: Ready to be sent to the receiver.
- Delivered: Shipment received by the customer.
These updates help you follow every stage of your shipment’s journey.
GMR Cargo Services
GMR Cargo offers many services for domestic and international shipping.
Main cargo services include:
- Air Freight: Fast air transport for all types of goods.
- Pharma Logistics: Temperature-controlled handling for medicines.
- Perishable Goods: Safe transport for fruits, vegetables, and food items.
- Express Cargo: Urgent shipments with same-day processing.
- Warehousing: Secure storage before and after shipping.
- Customs Clearance: Support with export and import formalities.
- Multi-Modal Transport: Road, air, and sea connectivity for all regions.
These services make GMR Cargo a one-stop solution for logistics and shipping needs.
Tips for Easy Tracking
To get the best results:
- Type your tracking number exactly as shown on your receipt.
- Don’t add spaces or symbols.
- Wait a few hours if your shipment was just dispatched.
- Keep your shipment ID safe until delivery is complete.
- Contact support if the status doesn’t change for over two days.
These tips will help you track your cargo smoothly.
Benefits of Shipping with GMR Cargo
GMR Cargo provides a complete and reliable logistics solution.
Key benefits include:
- Safe and fast air freight services.
- 24/7 cargo tracking and updates.
- Specialized handling for pharma and perishables.
- World-class cargo infrastructure.
- Wide domestic and international reach.
- Strong customer support.
- Affordable and transparent pricing.
Whether you are shipping locally or globally, GMR ensures safe and timely delivery every time.
How to Track GMR Cargo Shipment
- Find your tracking number on your shipment receipt or email.
- Enter it in the tracking box above.
- Click Track.
- See your parcel’s live location, route, and delivery date.

FAQs about GMR
1. What is GMR Cargo?
It’s the cargo division of Rajiv Gandhi International Airport in Hyderabad, managed by GMR Group.
2. How can I track my GMR Cargo shipment?
Enter your tracking number in the box above and click Track.
3. What types of goods can I ship with GMR?
You can ship general cargo, pharma goods, perishables, electronics, and more.
4. Where is GMR Cargo located?
At Rajiv Gandhi International Airport, Shamshabad, Hyderabad.
5. How long does delivery take?
Domestic shipments usually take 1–3 days, international 3–7 days depending on the route.
6. Does GMR have temperature-controlled storage?
Yes. The Pharma Zone maintains a constant temperature for sensitive cargo.
7. What airlines operate from GMR Hyderabad Airport?
Turkish Airlines, Qatar Cargo, Blue Dart, Cathay Pacific, and others.
8. What is an FTZ?
It’s a Free Trade Zone that allows duty-free imports and exports.
9. Does GMR provide customs support?
Yes. They help with document processing and cargo clearance.
10. How can I contact GMR Cargo?
Call +91 40 66977036 or email hyd.dutymanager@gmrgroup.in.