You can easily track your GoAir Cargo shipment in seconds. No need to call customer care or visit an office. Just enter your GoAir AWB tracking number in the box above and click Track. You’ll instantly see your parcel’s current location, movement history, and delivery date. It’s quick, simple, and free to use.
GoAir Customer Service
Contact Number: 1800 2100 999 / +91 22 6896 8300
Official Emails: feedback@flygofirst.com
Official Website: https://www.flygofirst.com/
Headquarter: 4th floor, Kaledonia building, Sambhaji Nagar, Opp. Dmart, Sahar road, Andheri East – Mumbai 400069, India.
GoAir Cargo Branches List
| Branch | Contact number | Address |
| ABU DHABI | +971-2-4180841 | Safar Emirates Travel & Tourism, Safar Travel and Tourism LLC, Liwa Street, Abu Dhabi, United Arab Emirates. |
| BANGKOK | +66 26351765 | LTU Asia Aviation Services, 21st Floor, Vorawat Building,849 Silom Road, Bangkok 10500, Thailand. |
| COLOMBO | +94 112 308 308 | Royal Spence Aviation (Pvt) Ltd NO. 305, Vauxhall Street, Colombo 00200 Sri Lanka |
| DAMMAM | +96 61 3898 3352 | Arjaa Travel & Tourism, 3rd Floor, Fahad Centre, Prince Turkey Street, Al Khobar Dammam |
| DHAKA | +8801404033110 | Saimon Air Travels Ltd Saimon Center House: 4A, Road 22 Gulshan -1, Dhaka, Bangladesh |
| DOHA | 974-44444412 | Cleopatra Travels & Tourism Building No. 51, Street 250, Zone 45, D- Ring Road, Doha, Qatar |
| DUBAI | +971-42112550 | Al Naboodah Travel & Tourism Agencies, Al Shoala Building, Al Ittihad Street, Deira, PO Box 1200, Dubai, UAE. |
| FUJAIRAH | +971 9 2221561 | ATS Travel LLC Off.#2, Saderat Trade Centre, Sh.Zayed Road P.O. Box 638 Fujairah – UAE |
| KATHMANDU | +977 14545574 | Society International Travel Services Pvt. Ltd Lal Durbar One building, Lal Durbar Colony Marg, Kathmandu, Nepal |
| KUWAIT | +965 2242 2400 | Resource Management International (RMi) Sheikha Sabeeka Al Sabah Building 2nd Floor, Office # 11 Fahed Al Salem Street, Al Qibla Kuwait City P.O.Box 5959, Safat 13057 State of Kuwait |
| MALÉ | +(960) 332 5336 | Voyages Maldives Pvt. Ltd. Narugis, Chandhanee Magu, P.O.Box 2019 . Malé 20191, Maldives |
| MUSCAT | +968 24789333 | Mezoon Travel LLC. Way No. 2905/129, Ex Al-Harty Building No. 414, P.O.Box: 629, Pc: 100, Ruwi, Muscat, Sultanate Of Oman |
| SINGAPORE | +65 6922 9617 | CHANGI TRAVEL INTERNATIONAL PTE LTD. 80 Airport Boulevard, Changi Airport Terminal 1, #04-07/08, Singapore 819642 |
About GoAir Cargo
GoAir Cargo, now known as Go First Cargo, is part of Go First Airlines, one of India’s leading low-cost carriers. It was founded on April 29, 2004 and began flying in November 2005 with its first route from Mumbai to Ahmedabad.
The airline is owned by the Wadia Group, one of India’s oldest business families. This group also owns well-known brands such as Bombay Dyeing, Britannia, National Peroxide, and Wadia Realty.
Go First Cargo carries goods and parcels across India and to many other countries. Its services are known for being on time, safe, and affordable.
Between 2018 and 2019, Go Air ranked first in India for on-time performance for 15 months straight. It also had the lowest number of cancellations in 2021 and very few customer complaints in 2020.
The airline operates a modern fleet of 59 aircraft, including 54 A320 NEO and 5 A320 CEO models. These aircraft are light, quiet, and fuel-efficient, making Go First both eco-friendly and cost-effective.
Safety and Performance
Safety is Go First’s top priority. All planes go through regular checks and maintenance. Pilots and crew receive continuous training to meet international safety standards.
The company follows the rules of the Directorate General of Civil Aviation (DGCA) and the International Air Transport Association (IATA). Each shipment and flight follows strict security procedures to keep cargo safe from pickup to delivery.
Understanding Your Tracking Number
Each Go First Cargo shipment has a unique Air Waybill (AWB) number. It is usually 11 digits, for example 098-12345678.
Your tracking page may show these updates:
- Received: Cargo was accepted by Go First.
- Ready for Flight: Shipment booked on a scheduled flight.
- Departed: Cargo left the origin airport.
- In Transit: Shipment moving between airports.
- Arrived: Flight landed at the destination.
- Ready for Pickup: Shipment cleared and available.
- Delivered: Parcel successfully handed over.
These steps help you follow your parcel’s journey from origin to destination.
Cargo Services by Go First
Go Air Cargo offers a range of air freight solutions for businesses and individuals.
Main services include:
- General Cargo: Standard air freight for all goods.
- Express Delivery: Quick delivery for urgent shipments.
- Perishable Cargo: Temperature-controlled transport for food and medicine.
- Valuable Cargo: Extra security for high-value items.
- Live Animals: Safe and comfortable travel for pets and livestock.
- Dangerous Goods: Safe handling of approved chemicals and materials.
All shipments follow IATA rules and Indian aviation guidelines for safety and compliance.
Tips for Better Tracking
- Enter the tracking number exactly as given (no spaces).
- Wait a few hours for fresh updates after your flight departs.
- Keep your receipt or confirmation email for reference.
- Check the official Go First website for latest flight status.
- Contact customer service if tracking does not update after two days.
Benefits of Using Go First Cargo
Go Air Cargo gives you speed, safety, and strong support with every shipment.
Main benefits:
- Fast domestic and international deliveries.
- 24-hour tracking access online.
- Trained staff for cargo and customs.
- Affordable shipping rates.
- Secure packing and handling.
- Clean and modern aircraft fleet.
Go First continues to connect people and businesses with safe and timely cargo services.
How to Track Your Go Air Cargo Online
- Find your Go Air AWB tracking number on your receipt or email.
- Enter it in the tracking box above.
- Click Track.
- View your shipment’s status, route, and delivery time.
FAQs about GoAir Cargo
1. What is Go Air Cargo?
It is the air freight division of Go First Airlines, part of the Wadia Group.
2. How can I track my Go Air shipment?
Enter your AWB number in the tracking box above and click Track.
3. What does AWB mean?
It means Air Waybill your unique cargo tracking number.
4. Does Go Air ship internationally?
Yes. It serves many destinations across Asia and the Middle East.
5. Is Go Air Cargo safe for valuable items?
Yes. It uses secure packing and monitored storage.
6. How long does delivery take?
Usually 2 to 5 days, depending on destination and customs.
7. Where is Go Air based?
At Andheri East, Mumbai, India.
8. Can I ship perishable goods?
Yes. Go First offers cold-chain and temperature cargo services.
9. Does Go First offer insurance?
Insurance options are available for cargo shipments upon request.
10. What should I do if tracking stops updating?
Wait for the next flight update or contact support by phone or email.