Check the status of your Grimaldi RoRo shipment online. There’s no need to call customer service or visit the port office. Just enter your Grimaldi tracking number in the box above and click Track. You’ll see your parcel’s current location, shipping route, and delivery status in seconds. The tool is free, simple, and works anytime on your phone or computer.
Grimaldi Customer Service
Contact Number: 0207 930 5683
Official Emails: euromed@grimaldi.co.uk
Official Website: https://www.gnet.grimaldi-eservice.com/
Headquarter: 28 St James's Square, St. James's, London SW1Y 4JH, United Kingdom
About Grimaldi RoRo
Grimaldi Group is one of the oldest shipping companies in Europe. It was started in Italy and has been offering sea transport for more than 70 years. Grimaldi’s RoRo (Roll-on/Roll-off) service allows vehicles, containers, and cargo to move easily between Europe, Africa, and South America.
The company opened its London office in the late 1950s. Over time, it grew from a small team to over 80 staff members. In 2002, the team moved to a larger office at St James’s Square close to Parliament and Buckingham Palace. From here, Grimaldi manages trade between the UK, West Africa, South America, and the Mediterranean region.
Grimaldi’s services are known for safe transport, regular shipping schedules, and easy cargo handling. Their ships carry cars, trucks, machinery, and containers across major international routes.
What RoRo Shipping Means
RoRo stands for Roll-on/Roll-off. It’s a simple way to transport vehicles and heavy equipment on ships. Instead of lifting them with cranes, cargo like trucks and cars are driven directly onto the ship and rolled off at the destination.
This makes shipping faster and safer for large loads. Grimaldi is one of the main RoRo carriers in Europe and West Africa, moving thousands of vehicles every month.
Grimaldi Shipping Routes
Thay have connects ports across Europe, Africa, and South America.
Main shipping routes include:
- West Africa / Europe
- Europe / West Africa
- Europe / South America
- Europe / East Africa
- Euromed Service (Mediterranean routes)
Each route runs on a fixed schedule, making it easy to plan shipments in advance. Customers can check updated timetables on the Grimaldi e-service portal.
Grimaldi e-Service (GNET Portal)
Grimaldi offers online tools for shipment management through its GNET e-Service platform.
Main features include:
- Grimaldi RoRo Gateway: Track and manage cargo bookings.
- Print Delivery Documents: Download shipping and release papers.
- Shipping Instructions: Create and upload documents online.
- Vessel Schedules: Check sailing dates and ports.
- Cargo Tracking: Follow your shipment’s journey in real time.
The e-service system helps customers save time by doing everything online from booking to tracking.
Understanding Your Grimaldi Tracking Number
Every Grimaldi shipment gets a unique tracking number. This number helps track your cargo from loading to delivery.
When you check your tracking number, you may see the following statuses:
- Received: Grimaldi has accepted your shipment.
- Loaded on Vessel: Your cargo is onboard the ship.
- In Transit: The vessel is sailing to the next port.
- Arrived at Port: The ship has reached the destination port.
- Ready for Pickup: Cargo is cleared and available for collection.
- Delivered: The shipment has reached its final location.
These updates make it easy to follow every step of your cargo’s journey.
Grimaldi Services
Grimaldi offers different logistics and shipping options to meet every need.
Main services include:
- RoRo Shipping: For vehicles, machinery, and rolling cargo.
- Container Shipping: For standard goods and industrial items.
- Passenger and Cargo Lines: Combined transport for travelers and goods.
- Port Handling: Loading, unloading, and warehouse storage.
- Customs Support: Guidance for export and import papers.
- Schedule Management: Weekly sailings between key ports.
Each service is backed by advanced tracking and customer support.
Tips for Smooth Tracking
To get the best tracking results:
- Enter your number correctly, without spaces.
- Wait for updates after the vessel departs.
- Keep your shipping documents safe.
- Check for port arrival updates every 24 hours.
- Contact Grimaldi if no update appears after two days.
This will help you stay informed about your shipment’s progress.
Benefits of Shipping with Grimaldi
Grimaldi combines decades of sea transport experience with modern logistics systems.
Main benefits:
- Trusted global name in maritime transport.
- Fast and safe RoRo service for all vehicle types.
- Easy online booking and tracking system.
- Offices and agents across Europe and Africa.
- Regular routes for steady delivery times.
- Cargo protection and insurance options.
- Professional and responsive customer service.
Grimaldi’s goal is simple to make sea shipping easy, transparent, and reliable for everyone.
How to Track Grimaldi Cargo
- Find your tracking number on your booking receipt or shipping document.
- Enter it in the tracking box above.
- Click Track.
- See your cargo’s location, shipping status, and estimated arrival date.
FAQs about Grimaldi RoRo
1. What is Grimaldi RoRo?
It’s a roll-on/roll-off sea transport service that carries vehicles and heavy cargo on ships.
2. How can I track my Grimaldi shipment?
Enter your tracking or Bill of Lading number in the box above and click Track.
3. What does RoRo mean?
It stands for Roll-on/Roll-off vehicles are driven onto the ship and rolled off at the port.
4. What can I ship with Grimaldi?
Cars, trucks, containers, and industrial cargo.
5. Which countries does Grimaldi serve?
It connects ports across Europe, West Africa, South America, and the Mediterranean.
6. How often do ships depart?
Most routes have weekly or biweekly departures.
7. Can I track my cargo online?
Yes. You can use the online tracking tool or the GNET portal.
8. What is a Bill of Lading?
It’s a document that confirms your cargo has been loaded on a vessel.
9. Where is Grimaldi’s UK office?
28 St James’s Square, London, SW1Y 4JH, United Kingdom.
10. How do I contact support?
You can call 0207 930 5683 or email euromed@grimaldi.co.uk.