International Transportation Service, LLC (ITS Terminal), founded in 1971 and operating out of Pier G in the Port of Long Beach, California, is one of the premier container terminal operators on the US West Coast. Operating across 246 acres with 5 deep-water berths, high-speed ship-to-shore gantry cranes, on-dock rail interchange, and an electric zero-emission cargo handling fleet, ITS Terminal serves major transpacific ocean carriers including Ocean Network Express (ONE) and “K” Line.
How to Track Your ITS Terminal (International Transportation Service) Shipment Online
Tracking your ITS Terminal (International Transportation Service) shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your Container Number or Booking Reference: Find your 11-character container number (e.g., ONEY1234567) or ocean carrier booking number.
- Enter Code Above: Type your container ID into the search field above without spaces.
- Click Track Container: Submit your query to query ITS Terminal’s live Terminal Operating System (TOS).
- Check Yard Availability: Monitor vessel discharge, yard block location, customs holds, and gate-out appointment availability.
ITS Terminal (International Transportation Service) Tracking Number Format & Where to Find It
ITS Terminal container tracking uses standard 11-character ISO container numbers (e.g. KKFU7491028) or 8 to 12-character ocean carrier booking numbers.
- Stenciled on the exterior doors and side panels of the shipping container.
- On your official Ocean Bill of Lading (BOL) or Delivery Order (D/O).
- Within your ocean carrier booking confirmation or marine terminal dispatch portal.
Understanding ITS Terminal (International Transportation Service) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Vessel Discharged | Container offloaded from vessel onto wharf by gantry crane. | Transferring to terminal yard stack. |
| In Yard / Staged for Pickup | Container mounted on chassis in yard; all customs and steamship holds cleared. | Available for appointment. |
| Appointment Confirmed (eModal) | Trucker booked gate appointment slot via eModal port system. | Trucker en route to Pier G. |
| Gated Out / Complete | Container passed through automated terminal out-gate on drayage tractor. | Final delivery underway. |
ITS Terminal (International Transportation Service) Shipping Services & Delivery Timelines
ITS Terminal (International Transportation Service) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Pier G Container Terminal Operations: Premier container stevedoring and terminal logistics for transpacific ocean container lines.
- On-Dock Intermodal Rail: Direct on-dock rail connectivity linking container berths directly to BNSF and Union Pacific transcontinental rail networks.
- Green Marine Technology: Zero-emission electric yard tractors and shore-power cold ironing reducing port emissions.
- Refrigerated Container Services: Modern reefer yard infrastructure with dedicated power plugs and continuous monitoring.
Troubleshooting ITS Terminal (International Transportation Service) Delivery Delays & Non-Delivery (NDR)
Delays in container availability can occur due to US Customs intensive exams, vessel schedule bunching during peak holiday seasons, or drayage chassis availability constraints. Motor carriers must book terminal gate appointments in eModal prior to entry.
Official ITS Terminal (International Transportation Service) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to ITS Terminal (International Transportation Service) customer support:
- Helpline / Phone: 1-562-435-7781 / 1-562-590-6800
- Email Support: customerservice@itslb.com
- Official Website: https://www.itslb.com
- Headquarters: 1281 Pier G Way, Long Beach, CA 90802, USA
- Major Transit Hubs: Port of Long Beach (CA), Pier G, Los Angeles/Long Beach Harbor
Frequently Asked Questions about ITS Terminal (International Transportation Service) Tracking
How do I track a container at ITS Terminal Long Beach?
Enter your 11-character container number or ocean carrier booking number into the search bar above to verify container yard status, customs releases, and gate availability.
Where is ITS Terminal located?
ITS Terminal is located at Pier G in the Port of Long Beach, California, accessible via the 710 Freeway.
Do truckers need an appointment at ITS Terminal Pier G?
Yes. ITS Terminal requires mandatory truck gate appointments scheduled through the eModal platform.
How do I pay PierPass / Traffic Mitigation fees for ITS containers?
PierPass fees must be claimed and settled online through the PierPass / eModal platform prior to picking up import containers during peak hours.