Get real-time tracking updates for your Lorry shipment. No need to call customer service or visit an office. Just enter your Lorry tracking number in the box above and click Track. You’ll see your parcel’s location, delivery status, and estimated arrival time. The tool is free, simple, and always online.
Lorry Customer Service
Contact Number: 603-8051 8108
Email: hello@thelorry.com
Official Website: https://thelorry.com/
Headoffice: TheLorry Malaysia, Lot 8, Jalan Astaka U8/81, Bukit Jelutong Business And Technology Centre, 40150 Shah Alam, Selangor
About Lorry
The Lorry is a leading logistics platform in Southeast Asia. It connects customers and companies with trusted truck drivers for quick and safe deliveries. The company started in Malaysia and now operates across the region, serving both personal and business customers.
The Lorry platform uses smart technology to match drivers with customer needs. Whether you need to move furniture, office items, or large shipments, Lorry makes it easy to find the right truck and driver.
Their goal is to make logistics simple, transparent, and affordable for everyone. With thousands of trained drivers and a strong support team, The Lorry is known for being reliable, fast, and professional.
How The Lorry Works
The Lorry works like a transport marketplace. Customers can book trucks for house moves, office relocation, or delivery jobs. After booking, the system connects you with the nearest available driver.
You can choose from small vans to 5-ton trucks, depending on what you need to move. Every booking includes experienced drivers who know how to handle goods safely.
The company also offers wrapping, loading, unloading, and insurance options for extra peace of mind.
Lorry for Business
The Lorry also runs a business platform called Lorry for Business. It is designed for companies that need daily or regular logistics support.
Small and medium enterprises (SMEs) and large corporations use Lorry to manage their deliveries and supply chains. With Lorry’s platform, companies can:
- Book multiple vehicles at once
- Track all shipments in one dashboard
- Schedule deliveries in advance
- Get real-time tracking and proof of delivery
Many Fortune 500 companies trust The Lorry for logistics and delivery management in Malaysia and nearby regions.
Services Offered by The Lorry
Lorry offers a wide range of transport and logistics services. Here are their main services:
- House and Office Moving: Fast and reliable shifting with packing and assembly support.
- Furniture Delivery: Safe transport for household or office furniture.
- Truck Rental: Choose small or large trucks for your delivery size.
- Corporate Logistics: Delivery and distribution support for businesses.
- On-Demand Transport: Book anytime for instant pickup.
- Scheduled Deliveries: Set fixed delivery times for recurring shipments.
- Insurance Options: Protection for your items during transport.
Every service is designed to make transport easier, faster, and more transparent.
Understanding Your Tracking Number
Each Lorry shipment gets a unique tracking number. This helps you follow your parcel at every stage of delivery.
You may see these updates during tracking:
- Picked Up: The driver has collected your parcel.
- In Transit: The shipment is on the move.
- At Hub: It reached a storage or loading center.
- Out for Delivery: It’s on the way to your address.
- Delivered: Your shipment is complete.
These updates show you the exact progress of your delivery in real time.
Technology Behind The Lorry
The Lorry platform is powered by smart logistics technology. It automatically matches customers with nearby drivers to reduce waiting time.
Key features of their technology system:
- Online booking via website or mobile app
- GPS-based tracking and location updates
- Smart route optimization for faster trips
- Real-time notifications for delivery status
- Payment options for cashless transactions
These features make every booking simple, fast, and transparent.
Driver Network and Support
The Lorry’s success comes from its community of professional drivers. It has over 10,000 active drivers across Malaysia and nearby regions.
Drivers get access to:
- Steady delivery jobs
- Insurance and safety coverage
- Finance and vehicle support programs
This strong network ensures reliable delivery for every customer, every day.
How to Book with The Lorry
Booking with The Lorry is quick and convenient.
- Go to thelorry.com.
- Select your service type house moving, truck rental, or delivery.
- Choose the vehicle size you need.
- Enter pickup and drop-off details.
- Confirm your booking and payment.
After booking, you’ll receive a confirmation with your tracking number and driver details.
Tips for Smooth Tracking
To get accurate tracking updates:
- Use your tracking number exactly as given.
- Wait a few hours if your shipment just started.
- Keep your booking email until the parcel is delivered.
- Contact support if the parcel hasn’t moved for two days.
- Check on both the website and mobile app for updates.
Benefits of Using The Lorry
Using The Lorry gives you full control over your delivery.
Main benefits include:
- Door-to-door pickup and delivery
- Professional drivers and movers
- Real-time shipment updates
- Affordable and transparent rates
- Flexible scheduling for individuals and businesses
- Fast customer support through email and phone
The Lorry combines technology with trusted service to make moving and delivery stress-free.
How to Track Your Lorry Online
- Find your tracking number in your booking confirmation.
- Enter it in the tracking box above.
- Click Track.
- See your shipment’s location and delivery time instantly.

FAQs about Lorry
1. What is The Lorry?
It’s a logistics platform that connects customers with truck drivers for transport and moving services.
2. How can I track my Lorry shipment?
Enter your tracking number in the search box above and click Track.
3. What services does The Lorry offer?
Truck rentals, house moving, office relocation, and logistics for businesses.
4. Does The Lorry operate outside Malaysia?
Yes. It also operates in Singapore, Thailand, and Indonesia.
5. Can I book for same-day delivery?
Yes. You can book on-demand services for quick deliveries.
6. Is tracking available 24/7?
Yes. You can check your parcel status any time.
7. What vehicle options are available?
Small vans, 1-ton, 3-ton, and 5-ton trucks.
8. Are goods insured during transport?
Yes. Optional insurance coverage is available for extra protection.
9. How do I contact The Lorry?
Email hello@thelorry.com or call 603-8051 8108.
10. Does The Lorry serve businesses?
Yes. Lorry for Business helps companies manage bulk deliveries and supply chain needs.