Matson Navigation Company, founded in 1882 by Captain William Matson and headquartered in Oakland, California, is a premier American ocean transportation and logistics company. Renowned for its industry-leading China-Long Beach Express (CLX) premium container service, Matson provides the fastest ocean transit times across the Pacific alongside dedicated Jones Act lifeline maritime services connecting mainland United States with Hawaii, Alaska, and Guam.
How to Track Your Matson Navigation Company Shipment Online
Tracking your Matson Navigation Company shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Retrieve your 11-character container number (e.g. MATU1234567) or Matson booking / Bill of Lading reference.
- Type the reference into the container tracking search field above.
- Click Track Container to retrieve real-time maritime voyage data.
- Inspect port calls, vessel navigation status, terminal gate-in records, and container discharge availability.
Matson Navigation Company Tracking Number Format & Where to Find It
Tracking number formats commonly used include: MATU1234567 (Standard Matson ISO container identifier); 12345678 (8-digit Matson booking or bill of lading reference).
- Printed in bold lettering on the exterior doors of the Matson container.
- Listed on the Matson Ocean Bill of Lading or electronic booking confirmation.
- Recorded on terminal gate interchange receipts (EIR) at Pier C Long Beach or Sand Island.
Understanding Matson Navigation Company Tracking Statuses & Milestones
Throughout transit, your Matson Navigation Company shipment generates key milestone updates. Here is what each status checkpoint indicates:
| Status Update | Operational Meaning | Recommended Action |
|---|---|---|
| Empty Container Dispatched | Empty container released from depot to shipper for factory loading. | Shipper stuffing goods and preparing export seal. |
| Gate-In at Marine Terminal | Full container received and scanned at origin marine port terminal (e.g. Shanghai or Long Beach). | Container awaiting customs clearance and vessel stowage. |
| Loaded on Vessel | Container hoisted onboard Matson vessel and lashed into assigned cell. | Vessel departed; expedited transpacific voyage underway. |
| Vessel En Route / Pacific Transit | Vessel navigating ocean route; high-speed CLX transit active. | Monitor scheduled arrival date at destination discharge port. |
| Discharged from Vessel | Container offloaded from ship at destination marine terminal. | Notify drayage trucker for immediate off-dock pickup. |
| Gate-Out Full / Delivered | Cleared container loaded onto drayage chassis for inland delivery. | Delivery to warehouse complete; arrange empty return. |
Matson Navigation Company Flagship Shipping Services & Delivery Times
Matson Navigation Company operates diverse transit tiers engineered to match varied urgency, freight profiles, and delivery requirements:
China-Long Beach Express (CLX)
The fastest transpacific ocean container service linking Shanghai and Ningbo with Long Beach in 10 - 11 days.
Estimated Transit: 10 - 11 days ocean transitHawaii & Guam Lifeline Service
Reliable scheduled container shipping supporting civilian and military supply chains across the Pacific.
Estimated Transit: Fixed-day weekly departuresAlaska Freight Service
Year-round container and roll-on/roll-off maritime transport connecting Tacoma with Anchorage and Kodiak.
Estimated Transit: 2 - 3 days sea voyageMatson Logistics Drayage & Rail
Integrated inland intermodal rail and drayage connecting West Coast ports with inland US markets.
Estimated Transit: 3 - 6 days inland transitManaging Matson Navigation Company Transit Delays & Delivery Issues
Matson CLX service operates out of dedicated private terminals (such as Pier C in Long Beach) with zero harbor queueing, drastically reducing port bottlenecks. Delays, when they occur, are typically due to severe Pacific winter typhoons or US Customs border security exam holds.
Matson Navigation Company Customer Support & Corporate Information
If you require direct assistance with your shipment, cargo claims, or service inquiries, connect with the Matson Navigation Company customer care desk:
- Customer Support Hotline: +1 800 462 8766
- Official Email Support: customerservice@matson.com
- Online Portal: https://www.matson.com
- Corporate Headquarters: Oakland, California, USA
- Primary Logistics Hubs: Port of Long Beach (Pier C), CA, Port of Oakland, CA, Honolulu Harbor (Sand Island), HI, Port of Shanghai, China
Frequently Asked Questions About Matson Navigation Company Tracking
Why is Matson CLX service renowned in ocean shipping?
Matson CLX offers the fastest ocean transit from Shanghai to Long Beach (10 days) with dedicated off-dock wheel parking allowing immediate truck pickup.
What container prefix does Matson use?
Matson containers primarily use the ISO prefix MATU followed by 7 serial digits.
Does Matson provide service to Hawaii and Alaska?
Yes, Matson is the historic maritime lifeline connecting the US mainland with Honolulu, Kahului, Hilo, Anchorage, and Kodiak.
How do I check if my container is available for pickup at Pier C?
Enter your MATU container number to check if customs has released the box and verify that the container is mounted on a chassis.