Shipt, Inc., founded in 2014 and headquartered in Birmingham, Alabama (operating as an independent subsidiary of Target Corporation), is a premier same-day delivery service connecting consumers with personal shoppers. Delivering groceries, home essentials, electronics, and pet supplies from leading retailers (including Target, Costco, CVS, Sephora, and regional grocery chains), Shipt serves over 80% of US households across 5,000+ cities.
How to Track Your Shipt Shipment Online
Tracking your Shipt shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your Shipt Order Number: Find your order confirmation number in your Shipt app, Target app, or email receipt.
- Enter Code Above: Input the order identifier into the search field above without spaces.
- Click Track Order: Submit your query to query Shipt’s real-time personal shopper and delivery status.
- Monitor Personal Shopper Progress: Track shopper assignment, in-store shopping progress, item substitutions, driver transit, and doorstep delivery.
Shipt Tracking Number Format & Where to Find It
Shipt tracking numbers typically consist of alphanumeric order numbers (e.g. SHP-8491024) or retailer-assigned order reference codes.
- On your official Shipt mobile app under the "Orders" tab.
- In automated SMS status alerts sent directly by your personal shopper.
- In your order confirmation email received from Shipt.com or Target.com.
Understanding Shipt Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Order Placed | Customer order submitted; scheduled for upcoming shopping window. | Awaiting shopper assignment. |
| Shopper Claimed Order | Personal shopper claimed order and en route to partner retail store. | Shopper en route to store. |
| Shopping in Progress | Shopper actively selecting items from retail shelves; text substitution alerts active. | Shopping in progress. |
| Shopper Checking Out | Items gathered and verified; shopper processing payment at store register. | Staging for delivery drive. |
| Out for Delivery | Shopper en route to customer home address in personal vehicle; live map active. | Delivery imminent. |
| Delivered / Left at Doorstep | Order delivered safely to customer doorstep with delivery photo confirmation. | Delivery completed. |
Shipt Shipping Services & Delivery Timelines
Shipt offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Same-Day Grocery Delivery: Fast delivery from favorite local grocery supermarkets delivered in as little as one hour.
- Retail & General Merchandise: Same-day delivery from Target, Sephora, Office Depot, Best Buy, and Bed Bath & Beyond.
- Alcohol & Adult Beverage Delivery: ID-verified delivery for beer, wine, and spirits from licensed retail partners.
- Prescription & Pharmacy Delivery: Same-day home delivery for urgent pharmacy prescriptions in partnership with CVS.
Troubleshooting Shipt Delivery Delays & Non-Delivery (NDR)
Delivery window delays may occasionally occur due to inclement regional weather, store inventory out-of-stock items requiring substitution communication, or heavy local traffic. Shippers can message their personal shopper directly in the Shipt app to coordinate drop-off details.
Official Shipt Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Shipt customer support:
- Helpline / Phone: 1-205-502-2500 / 1-888-804-4725
- Email Support: support@shipt.com
- Official Website: https://www.shipt.com
- Headquarters: 420 20th Street North, Suite 100, Birmingham, AL 35203, USA
- Major Transit Hubs: Birmingham (AL), Minneapolis (MN), Chicago (IL), Dallas (TX), Atlanta (GA), Los Angeles (CA)
Frequently Asked Questions about Shipt Tracking
How do I track my Shipt delivery?
Enter your order confirmation number into the search bar above or check the Shipt mobile app to monitor your shopper’s real-time progress and live vehicle GPS arrival.
Who does the shopping for Shipt orders?
Shipt orders are shopped and delivered by vetted independent personal shoppers who communicate with you via text if items need substitutions.
Do I need to be home for Shipt delivery?
You can choose "Drop-off Delivery" to have groceries left at your door, unless your order contains alcohol or prescription medications which require adult ID verification.
Can I tip my Shipt shopper?
Yes. Tips can be added during checkout or after delivery completion directly through the Shipt app or retailer website.