Staples, Inc., founded in 1986 by Thomas G. Stemberg and Leo Kahn in Brighton, Massachusetts, and headquartered in Framingham, Massachusetts (owned by Sycamore Partners), is North America's leading business-to-business and retail supplier of office supplies, computing technology, paper, print services, and ergonomic furniture. Operating hundreds of retail stores alongside its massive commercial distribution division (Staples Business Advantage), Staples manages a dedicated private fleet of local delivery trucks alongside carrier partners (UPS and FedEx) to deliver next-day business supplies, scheduled office furniture installation, and live order tracking.
How to Track Your Staples Shipment Online
Tracking your Staples shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate your 10-digit Staples order number in your purchase confirmation email or digital receipt.
- Type your order number and delivery zip code into the tracking input above.
- Click 'Track Shipment' to connect with Staples' national fulfillment and dispatch engine.
- Follow warehouse fulfillment, delivery truck dispatch, out-for-delivery status, and signed delivery.
Staples Tracking Number Format & Where to Find It
Staples order numbers consist of 10 numerical digits (e.g., **9876543210**), or standard 12-digit carrier tracking barcodes.
- In your Staples order confirmation email received immediately after checkout.
- Under 'Order History' in your Staples.com or Staples Business Advantage account.
- Printed on the packing invoice enclosed inside your delivery carton.
Understanding Staples Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Order In Process / Packaging | Payment verified; office supplies and tech items being picked in automated fulfillment center. | Items packed in heavy-duty cardboard boxes for carrier transport. |
| Shipped / In Transit with Carrier | Package collected by carrier or loaded onto Staples private delivery truck. | Package is moving across regional transportation routes. |
| Ready for Store Pickup | Your order has been gathered and staged at your selected local Staples store. | Bring your order pickup confirmation and photo ID to the customer service counter. |
| Out for Delivery | Delivery driver has loaded your package onto vehicle for delivery today. | Ensure commercial office front desk or residential porch is accessible. |
| Delivered Complete | Package safely delivered to commercial mailroom, front desk, or residential doorstep. | Inspect office supplies against packing invoice. |
Staples Shipping Services & Delivery Timelines
Staples offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Staples Free Next-Day Delivery Free 1-business day delivery on thousands of qualifying in-stock office essentials for orders over $35.
- Staples Business Advantage Fleet Dedicated route delivery and desktop delivery services for corporate enterprises and institutions.
- Free 1-Hour In-Store Pickup Order supplies online and pick them up at your local Staples store in as little as one hour.
- Office Furniture Delivery & Assembly Scheduled freight delivery and professional in-office assembly for desks, chairs, and file cabinets.
Troubleshooting Staples Delivery Delays & Non-Delivery (NDR)
Commercial deliveries sent to corporate office towers or schools will be dropped off at the central receiving dock or mailroom. If an office building is closed on the weekend or holiday, the driver will hold the order and reattempt on the next business day during normal operating hours.
Official Staples Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Staples customer support:
- Helpline / Phone: 1-800-333-3330
- Email Support: support@staples.com
- Official Website: https://www.staples.com
- Headquarters: 500 Staples Drive, Framingham, Massachusetts 01702, United States
- Major Transit Hubs: Framingham (MA), Hagerstown (MD), Rialto (CA), Dallas (TX), Atlanta (GA), Indianapolis (IN)
Frequently Asked Questions about Staples Tracking
How fast is Staples Next-Day Delivery?
Orders for eligible in-stock items placed before the local cutoff time (typically 5:00 PM local time) arrive on the very next business day.
Can I pick up my Staples online order in a store?
Yes, in-stock store items can be ordered online and ready for pickup at your local store in as little as 1 hour.
Can I return online Staples purchases to a retail store?
Yes, you can return most items purchased on Staples.com to any Staples retail store within 30 days for a full refund.
Does Staples deliver to residential addresses?
Yes, Staples delivers both to residential homes and commercial business locations across the United States.