APC Overnight (The Alternative Parcels Company) is the UK’s largest independent parcel delivery network, founded in 1994 and headquartered in Cannock, Staffordshire. Comprising more than 100 dedicated local depot members nationwide and operating a state-of-the-art National Sortation Hub, APC Overnight delivers over 1 million parcels monthly, specializing in timed next-day delivery, fragile items, perishable foods, liquids, and bespoke SME logistics across England, Scotland, Wales, and Northern Ireland.
How to Track Your APC Overnight Shipment Online
Tracking your APC Overnight package is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your shipment from dispatch to delivery:
- Locate Your 7-Digit Consignment Number or Barcode: Find the 7-digit consignment number or 14-character barcode on your APC dispatch receipt, card left, or email confirmation.
- Enter Details in Tracker: Type your consignment number into the search box above alongside your delivery postcode for maximum precision.
- Click Track: Submit the tracking request to query APC Overnight’s national depot network.
- Check Delivery Status & Time Slot: Review hub sortation scans, local depot dispatch, driver route progress, and 2-hour delivery window notification.
APC Overnight Tracking Number Format & Where to Find It
APC Overnight tracking numbers are typically **7 numeric digits** (for example: 1234567) or a **14-character alphanumeric barcode** (e.g., APC12345678901).
- On your dispatch confirmation email or SMS sent by the retailer or sender.
- On the APC "Sorry We Missed You" calling card left by the delivery driver.
- Printed under the barcode on the physical parcel address label.
Understanding APC Overnight Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Data Received / Manifest Created | Sender has booked the delivery electronically; parcel awaiting collection by local APC depot. | Parcel awaiting collection or tender at local depot. |
| Collected by Origin Depot | Parcel physically collected by local member depot driver and scanned into depot warehouse. | Staged for evening trunking transit to the National Hub. |
| Arrived at National Hub (Cannock) | Parcel arrived at APC’s National Sortation Centre in Cannock for automated sortation. | Scanned on automated conveyor belts and sorted to destination depot trunk vehicle. |
| Outbound from National Hub | Parcel sorted and dispatched on overnight trunk vehicle en route to local delivery depot. | Overnight highway trunking progressing on schedule. |
| Arrived at Destination Depot | Trunk vehicle arrived at local depot; parcel scanned and allocated to delivery van route. | Undergoing sorting for local courier round. |
| Out for Delivery | Loaded onto local APC delivery van; driver on route to your address with 2-hour delivery ETA. | Ensure someone is available to sign or check designated safe place. |
| Delivered / Left in Safe Place | Parcel delivered successfully with electronic signature or GPS photographic proof. | Delivery completed. |
| Delivery Attempted / Card Left | Driver attempted delivery but nobody was available to sign. | Driver posted calling card; rearrange delivery online or collect from local depot. |
APC Overnight Shipping Services & Delivery Timelines
APC Overnight offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- APC Overnight Timed Services: Guaranteed next-day delivery by 09:00 AM, 10:00 AM, or 12:00 Noon across the UK mainland.
- APC Priority & MailPack: Express document and small parcel delivery tailored for urgent commercial correspondence.
- APC Perishables & Fragile Goods: Specialized dedicated handling for fresh foods, artisan beverages, and fragile ceramic or glass goods.
- APC Offshore & Highlands Delivery: Comprehensive delivery connecting Northern Ireland, Scottish Highlands & Islands, Isle of Man, and Channel Islands.
Troubleshooting APC Overnight Delivery Delays & Non-Delivery (NDR)
APC Overnight maintains high delivery reliability across the UK. Minor delays may occur during peak e-commerce sales periods (Black Friday, Christmas), extreme road closures on major motorways (M6, M1, M25), or when delivery drivers cannot access secure apartment buildings without access codes. If delivery is missed, recipients can rearrange delivery or arrange depot collection via the APC portal using the calling card reference.
Official APC Overnight Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to APC Overnight customer support:
- Helpline / Phone: 0800 373 733 (APC National Helpline) / 01922 702500
- Email Support: customer.services@apc-overnight.com
- Official Website: https://apc-overnight.com
- Headquarters: National Sortation Centre, Blakeney Way, Kingswood Lakeside, Cannock, Staffordshire WS11 8LD, United Kingdom
- Major Transit Hubs: Cannock National Sortation Centre (Staffordshire), regional member depots across London, Manchester, Birmingham, Leeds, Glasgow, and Bristol
Frequently Asked Questions about APC Overnight Tracking
How do I track my APC Overnight parcel?
Enter your 7-digit consignment number or 14-character barcode and your delivery postcode into the tracking box above to see your parcel’s current status and estimated delivery time slot.
What time does APC Overnight deliver?
Standard deliveries take place Monday to Friday between 8:00 AM and 6:00 PM, with timed premium options available for delivery before 9:00 AM, 10:00 AM, or 12:00 Noon, as well as Saturday morning services.
What happens if I miss my APC delivery?
If you are not home, the driver will leave a calling card with a reference number. You can visit the APC portal to rearrange delivery for another day, nominate a safe place or neighbour, or collect from your local depot.
Can APC leave my parcel in a safe place?
Yes, provided the sender has authorized leave safe instructions and you specify a dry, secure location (such as a porch, shed, or neighbour).