Interlink Express, founded in 1979 in the UK, was one of the nation’s leading franchised express parcel networks. In 2017, owner Geopost (DPDgroup) officially rebranded Interlink Express as DPD Local to align with its premier nationwide express delivery service. Operating more than 100 local member depots and powered by DPD’s industry-leading "Predict" 1-hour delivery time slot technology, Interlink Express / DPD Local provides outstanding next-day parcel delivery across England, Scotland, Wales, and Northern Ireland.
How to Track Your Interlink Express (DPD Local) Shipment Online
Tracking your Interlink Express (DPD Local) package is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your shipment from dispatch to delivery:
- Locate Your 14-Digit Consignment or Parcel Number: Find your tracking number on your dispatch confirmation email, SMS alert, or "Sorry We Missed You" calling card.
- Enter Code into Search Box: Type your 14-digit consignment number or 10-digit parcel number into the tracker above with your destination postcode.
- Click Track: Submit the query to query the DPD Local national tracking database.
- Check Delivery Time Slot & Live Driver Map: Review your 1-hour delivery window, driver name, real-time delivery progress map, and signed POD.
Interlink Express (DPD Local) Tracking Number Format & Where to Find It
Interlink Express / DPD Local tracking numbers typically consist of a **14-digit consignment number** (e.g., 15978456123456) or a **10-digit parcel number** (e.g., 1234567890).
- In your DPD Local delivery confirmation SMS or dispatch email.
- On the DPD Local / Interlink calling card posted through your letterbox.
- Printed under the barcode on the parcel delivery label.
Understanding Interlink Express (DPD Local) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| We Have Received Your Order Details | Sender has generated shipping label; parcel awaiting collection by local DPD Local driver. | Parcel awaiting collection or drop-off at local shop. |
| Collected by Local Depot | Parcel physically picked up by franchised depot driver and scanned into warehouse. | Staged for evening trunk vehicle transit to the Hub. |
| In Transit to Hub / Hub Scan | Parcel scanned at DPD Superhub in Hinckley on high-speed automated sorters. | Sorted into destination local depot trunk trailer. |
| At Local Delivery Depot | Parcel received at destination delivery depot servicing recipient postcode. | Sorted and assigned to delivery driver van route. |
| Out for Delivery (1-Hour Window Assigned) | Loaded onto delivery van; 1-hour delivery time slot sent via SMS/email with live driver tracking. | Recipient should prepare to receive delivery. |
| Delivered / Left in Safe Place | Parcel handed over to recipient or placed in designated safe place with photo confirmation. | Delivery complete. Digital signature archived. |
| Delivery Attempted / Calling Card Left | Driver attempted delivery but nobody was available to sign. | Calling card left; rearrange delivery online or collect from DPD Pickup shop. |
Interlink Express (DPD Local) Shipping Services & Delivery Timelines
Interlink Express (DPD Local) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- DPD Local 1-Hour Predict: Industry-leading SMS/email notification giving recipients a precise 1-hour delivery window.
- Next-Day & Timed Delivery (10:30 / 12:00): Guaranteed morning express delivery options across the UK mainland.
- DPD Pickup Shop Network: Convenient collection and return services across thousands of local convenience stores.
- Total Zero Carbon Neutral Shipping: 100% carbon-neutral parcel delivery through electric vehicle fleets and offset initiatives.
Troubleshooting Interlink Express (DPD Local) Delivery Delays & Non-Delivery (NDR)
DPD Local boasts industry-topping delivery success rates. Delays are typically limited to severe motorway disruptions (M1, M6, M25), adverse winter weather in upland areas, or when delivery drivers encounter locked gates or security codes. Recipients can easily redirect parcels to a neighbour, safe place, or local DPD Pickup shop using the tracking app.
Official Interlink Express (DPD Local) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Interlink Express (DPD Local) customer support:
- Helpline / Phone: 0121 275 0500 (DPD Local UK Customer Service)
- Email Support: customerservices@dpdlocal.co.uk
- Official Website: https://www.dpdlocal.co.uk
- Headquarters: Roebuck Lane, Smethwick, West Midlands B66 1BY, United Kingdom
- Major Transit Hubs: Hinckley Superhub (Leicestershire), Oldbury (West Midlands), member depots across London, Birmingham, Manchester, Glasgow, Leeds, Bristol
Frequently Asked Questions about Interlink Express (DPD Local) Tracking
What happened to Interlink Express?
Interlink Express was officially rebranded to DPD Local in February 2017 to integrate fully with DPDgroup's advanced technology and nationwide brand identity.
Can I still track old Interlink Express tracking numbers?
Yes, legacy Interlink Express consignment numbers and current DPD Local tracking numbers are tracked through the same national system.
What is DPD Local Predict?
Predict is an innovative service that provides recipients with a 1-hour delivery time slot notification via SMS or email, allowing them to watch the driver’s progress live on a map.
What happens if I miss my DPD Local delivery?
If you miss your delivery, the driver will leave a card, and you can reschedule delivery, select a designated safe place, or redirect the parcel to a nearby DPD Pickup shop.