BAX Global, Inc. (formerly Burlington Air Express, acquired by Deutsche Bahn and fully integrated into DB Schenker), established in 1972 and originally headquartered in Irvine, California, is one of the pioneering heavy air cargo and international supply chain freight forwarders in the Americas. Specializing in time-definite heavy freight transportation, aerospace AOG logistics, automotive just-in-time inventory, and multimodal ocean transport, BAX Global built a legacy of dedicated cargo freighters and airport cross-dock sorting hubs. Integrated within DB Schenker's global network spanning over 130 countries, BAX Global consignments are tracked via modern logistics telematics.
How to Track Your BAX Global (DB Schenker) Shipment Online
Tracking your BAX Global (DB Schenker) shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Find your BAX Global Air Waybill (AWB) number, house bill, or tracking reference on your shipping manifest.
- Type the tracking number into the query box above without spaces or hyphens.
- Click 'Track Shipment' to establish a live connection to the global freight tracking network.
- Monitor airport cargo terminal intake, flight departure, destination customs clearance, and final delivery.
BAX Global (DB Schenker) Tracking Number Format & Where to Find It
BAX Global tracking numbers consist of standard 10 to 12-digit numeric codes (e.g., **1234567890**), or standard 11-character IATA Air Waybill numbers.
- Printed in the upper right corner of your official BAX Global / DB Schenker Air Waybill.
- In your electronic freight confirmation dispatch notice and booking confirmation.
- On the commercial invoice and customs packing list accompanying the heavy cargo shipment.
Understanding BAX Global (DB Schenker) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Freight Tendered / Booking Confirmed | Cargo details received and flight space allocated aboard scheduled cargo aircraft or linehaul truck. | Ensure industrial pallets are banded and shrink-wrapped for air transport. |
| Received at Airport Freight Hub | Heavy cargo inspected, weighed, and security-screened at the origin airport sorting facility. | Cargo is palletized onto aircraft Unit Load Devices (ULDs). |
| In Flight Transit / Wheels Up | Aircraft has departed on scheduled flight corridor en route to destination international hub. | Monitor flight transit and expected runway arrival time. |
| Customs Cleared / Import Released | Documentation reviewed and cleared by destination customs authorities. | Consignment released to local cartage fleet for scheduled appointment delivery. |
| Delivered Complete / Signed Delivery Receipt | Freight safely offloaded at consignee receiving dock and hardcopy/ePOD signed. | File signed electronic delivery receipt for freight auditing records. |
BAX Global (DB Schenker) Shipping Services & Delivery Timelines
BAX Global (DB Schenker) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- BAX Saver Heavy Air Freight Cost-effective 3 to 5 business day heavy freight air transport for industrial pallets and oversized cargo.
- BAX Guaranteed Overnight Time-definite overnight air freight delivery for critical manufacturing parts and aerospace components.
- International Ocean Cargo Consolidation Full container load (FCL) and consolidated LCL maritime forwarding connecting major global sea ports.
- Customs Brokerage & Bonded Warehousing Comprehensive import customs clearance, bonded transfer, and secure short-term freight staging.
Troubleshooting BAX Global (DB Schenker) Delivery Delays & Non-Delivery (NDR)
Heavy air freight shipments can be delayed by aircraft mechanical maintenance holds, airport ramp cargo congestion, or customs documentation discrepancies. Contact your designated DB Schenker/BAX Global account representative with your AWB number to resolve customs tariff holds or reschedule destination dock deliveries.
Official BAX Global (DB Schenker) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to BAX Global (DB Schenker) customer support:
- Helpline / Phone: 1-800-225-5229
- Email Support: airfreight@dbschenker.com
- Official Website: https://www.dbschenker.com
- Headquarters: 440 S. Church Street, Suite 700, Charlotte, North Carolina 28202, United States
- Major Transit Hubs: Toledo (TOL), Chicago (ORD), Frankfurt (FRA), Hong Kong (HKG), Atlanta (GA), Dallas (TX)
Frequently Asked Questions about BAX Global (DB Schenker) Tracking
Who owns BAX Global?
BAX Global was acquired by Deutsche Bahn in 2006 and merged into DB Schenker, one of the world's leading global logistics and supply chain providers.
Can I track a BAX Global shipment using a DB Schenker tracking number?
Yes, BAX Global and DB Schenker share unified global freight tracking systems; both legacy BAX numbers and DB Schenker references work seamlessly.
What types of freight does BAX Global specialize in?
BAX Global specializes in heavy commercial freight, palletized industrial cargo, aerospace components, automotive parts, and machinery.
How do I retrieve a signed Proof of Delivery (POD)?
Signed delivery receipts are digitized and uploaded within 24 hours of delivery, accessible directly via the customer web portal.