Cathay Cargo (the dedicated freight division of Cathay Pacific Airways founded in 1946), operates from one of the world most advanced dedicated air cargo terminals at Hong Kong International Airport. Leveraging dedicated Boeing 747-8F and 747-400ERF freighters alongside bellyhold capacity across Cathay passenger fleet, Cathay Cargo provides scheduled air freight connections between Asia, the Americas, Europe, and Australasia.
How to Track Your Cathay Pacific Cargo Shipment Online
Tracking your Cathay Pacific Cargo shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Retrieve your 11-digit air waybill number beginning with Cathay Pacific 160 airline prefix.
- Type the 160 code and the 8-digit consignment number into the tracking bar above.
- Click Track Cargo to connect to the Cathay Cargo digital operations network.
- Review Hong Kong terminal scans, transpacific and Eurasian flight progress, and terminal release.
Cathay Pacific Cargo Tracking Number Format & Where to Find It
Tracking number formats commonly used include: 160-12345678 (3-digit airline prefix + 8-digit AWB serial); 16012345678 (Continuous 11-digit electronic AWB format).
- Printed in the upper right header of the official Cathay Pacific Master Air Waybill.
- Issued in electronic airway bill dispatch confirmations via the Cathay Cargo portal.
- Listed on Hong Kong customs manifests and international air freight booking notes.
Understanding Cathay Pacific Cargo Tracking Statuses & Milestones
Throughout transit, your Cathay Pacific Cargo shipment generates key milestone updates. Here is what each status checkpoint indicates:
| Status Update | Operational Meaning | Recommended Action |
|---|---|---|
| RCS (Cargo Received) | Consignment delivered and accepted at Cathay origin airport cargo terminal. | Physical examination, weight check, and ULD build-up completed. |
| DEP (Flight Departed) | Aircraft has departed origin airport with cargo loaded in ULDs. | Cargo airborne; track flight trajectory and estimated arrival time. |
| TRM (Transferred / Hong Kong Hub) | Cargo transferring between connecting flights at Hong Kong Cargo Terminal (CPCT). | Consignment moving through automated hub sorting to onward connection. |
| ARR (Arrived at Destination) | Aircraft landed at destination airport; cargo unloading initiated. | Pallets transferring to destination airport cargo terminal. |
| RCF (Warehouse Received) | Cargo checked into destination warehouse and ready for customs entry. | Consignee or customs broker can lodge import documentation. |
| DLV (Delivered to Consignee) | Cargo released from warehouse to authorized consignee or road transport agent. | Delivery complete; retain signed delivery receipt for auditing. |
Cathay Pacific Cargo Flagship Shipping Services & Delivery Times
Cathay Pacific Cargo operates diverse transit tiers engineered to match varied urgency, freight profiles, and delivery requirements:
Cathay Pharma
IATA CEIV Pharma certified active and passive cold chain solutions for temperature-critical pharmaceuticals.
Estimated Transit: 1 - 2 business daysCathay Priority
First-priority freight service with guaranteed boarding and expedited recovery times.
Estimated Transit: Next flight out / 12 - 24 hoursCathay Fresh
Specialized temperature-controlled transport for fresh produce, premium seafood, and live shellfish.
Estimated Transit: 24 - 48 hoursCathay Secure
Vault storage, 24/7 CCTV surveillance, and specialized security escort for luxury goods and precious metals.
Estimated Transit: Time-definite flight allocationManaging Cathay Pacific Cargo Transit Delays & Delivery Issues
Delays in transpacific and Asian air cargo commonly arise from seasonal summer typhoons in the South China Sea, destination customs valuation inspections on high-tech electronics, or undeclared lithium batteries. Ensure full compliance with IATA Dangerous Goods regulations to prevent cargo holds in Hong Kong.
Cathay Pacific Cargo Customer Support & Corporate Information
If you require direct assistance with your shipment, cargo claims, or service inquiries, connect with the Cathay Pacific Cargo customer care desk:
- Customer Support Hotline: +852 2747 7222
- Official Email Support: cargo_customerservice@cathaypacific.com
- Online Portal: https://www.cathaycargo.com
- Corporate Headquarters: Cathay City, Hong Kong International Airport, Lantau, Hong Kong
- Primary Logistics Hubs: Cathay Pacific Cargo Terminal (CPCT), Hong Kong International Airport (HKG)
Frequently Asked Questions About Cathay Pacific Cargo Tracking
What is the AWB prefix for Cathay Pacific Cargo?
Cathay Pacific Cargo operates under the 3-digit IATA airline prefix 160 followed by an 8-digit serial number.
Where is Cathay Pacific primary cargo terminal located?
Cathay operates its proprietary Cathay Pacific Cargo Terminal (CPCT) at Hong Kong International Airport (HKG).
Does Cathay Cargo operate dedicated freighter aircraft?
Yes, Cathay operates a dedicated long-haul fleet of Boeing 747-8F and 747-400ERF freighters.
Can Cathay Cargo transport live animals?
Yes, the Cathay Live Animal product complies with IATA Live Animals Regulations (LAR) with veterinary inspection facilities.