Chennai International Terminals Private Limited (CITPL) is a world-class container terminal facility inside Chennai Port, developed and managed by PSA International (the renowned Singapore-based global port group). Featuring 832 meters of continuous deepwater quay, state-of-the-art super-post-panamax quay cranes, and direct on-dock rail connectivity, CITPL is a vital trade gateway handling global container traffic for automotive, electronics, and engineering industries across South India.
How to Track Your CITPL (Chennai International Terminals - PSA) Shipment Online
Tracking your CITPL (Chennai International Terminals - PSA) package is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your shipment from dispatch to delivery:
- Locate Your 11-Character Container Number: Find your container code (e.g., COSU1234567, ONEY, EISU) on your Port Gate Pass, EIR, or Bill of Lading.
- Enter Container Number in Tracker: Type your container code into the search field above without spaces.
- Click Track: Submit the query to search PSA Chennai’s Terminal Operating System (PORTNET).
- Review Terminal Status: Track gate-in, yard stacking slot, gantry crane vessel loading, discharge, and gate-out delivery.
CITPL (Chennai International Terminals - PSA) Tracking Number Format & Where to Find It
CITPL container tracking numbers follow the international standard BIC format of **4 letters followed by 7 numeric digits** (for example: COSU1234567, ONEY9876543, or EISU4567890).
- Stenciled on the exterior container rear doors and side walls.
- On your official Equipment Interchange Receipt (EIR) issued at CITPL terminal gate.
- In your Shipping Bill, Bill of Lading, or customs Out of Charge (OOC) order.
Understanding CITPL (Chennai International Terminals - PSA) Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Gate-In at CITPL Terminal (CY) | Export container checked into PSA Chennai container yard. | Container assigned yard slot awaiting vessel loading. |
| Loaded onto Vessel | Container hoisted into ship hold via PSA high-speed gantry crane. | Container secured; vessel preparing for departure. |
| Vessel In Transit (Underway) | Container vessel departed Chennai Port; sailing along scheduled ocean route. | Active ocean passage with satellite navigation tracking. |
| Discharged from Vessel | Import container lifted off vessel and placed onto terminal transfer trailer. | Container staged in yard awaiting customs clearance and import release. |
| Customs Inspection / Hold | Container flagged for documentation review or physical customs examination. | Customs broker must complete clearance formalities. |
| Customs Out of Charge (OOC) Granted | Customs formalities completed; container cleared for port gate exit. | Gate pass generated for drayage trailer exit. |
| Gate-Out for Delivery (Trailer Dispatched) | Container picked up by drayage trailer for haulage to factory or CFS. | Trailer en route to destination warehouse. |
CITPL (Chennai International Terminals - PSA) Shipping Services & Delivery Timelines
CITPL (Chennai International Terminals - PSA) offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Direct Global Liner Services: High-frequency liner connections connecting Chennai with Southeast Asia, China, Middle East, and Europe.
- On-Dock Dedicated Rail Siding: Direct rail link connecting CITPL with ICDs across Karnataka, Telangana, and North India.
- PSA PORTNET Digital Integration: Singapore PSA-standard digital community portal offering real-time container visibility and automated gate passes.
- Comprehensive Reefer Facilities: Extensive refrigerated container monitoring with backup emergency generator support.
Troubleshooting CITPL (Chennai International Terminals - PSA) Delivery Delays & Non-Delivery (NDR)
Container dwell times at CITPL typically result from delayed customs clearance documentation, port approach road congestion during peak export cut-off windows, or shipping line container release holds. Exporters can utilize PSA’s online PORTNET system to plan trailer appointments and avoid terminal congestion.
Official CITPL (Chennai International Terminals - PSA) Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to CITPL (Chennai International Terminals - PSA) customer support:
- Helpline / Phone: +91 44 2590 9500 (CITPL Customer Desk) / +91 44 2590 9555
- Email Support: citpl.cs@globalpsa.com
- Official Website: https://www.globalpsa.com
- Headquarters: Chennai International Terminals, Chennai Port Trust, Rajaji Salai, Chennai, Tamil Nadu 600001, India
- Major Transit Hubs: Chennai Port (Tamil Nadu), ICD Bengaluru, ICD Hyderabad, Singapore Gateway
Frequently Asked Questions about CITPL (Chennai International Terminals - PSA) Tracking
How do I track my container at CITPL Chennai?
Enter your 11-character container number (e.g. COSU1234567) into the tracking tool above to view live gate-in, yard stack position, and vessel loading status.
Who operates CITPL in Chennai?
CITPL (Chennai International Terminals Private Limited) is owned and operated by PSA International, one of the world's largest port operators headquartered in Singapore.
Can I track both import and export containers at CITPL?
Yes, the tracking system provides end-to-end visibility for export containers (from gate-in to vessel loading) and import containers (from vessel discharge to gate-out).
What is an EIR at CITPL?
An Equipment Interchange Receipt (EIR) is the official receipt issued at the terminal gate confirming container handover and physical condition.