Delmar International Inc., founded in 1965 in Montreal and headquartered in Lachine, Quebec, Canada, is one of North America's leading privately held international freight forwarders and customs brokers. Operating an extensive network across Canada, the United States, China, Europe, and Latin America with over 1,500 logistics specialists, Delmar provides end-to-end air and ocean freight forwarding, licensed customs brokerage, temperature-controlled cargo, and digital supply chain management via Delmar Cargo Track.
How to Track Your Delmar International Shipment Online
Tracking your Delmar International package is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your shipment from dispatch to delivery:
- Locate Your 10-Digit Delmar File or Reference Number: Find your Delmar file reference number, House Air Waybill (HAWB), or Ocean Bill of Lading on your shipping documents.
- Enter Code in Search Box: Type your reference number into the tracking input box above without spaces.
- Click Track: Submit the query to query Delmar International’s real-time cargo telematics database.
- Review Global Logistics Milestones: Track origin warehouse receiving, export customs release, international flight/vessel transit, Canadian customs clearance, and final delivery.
Delmar International Tracking Number Format & Where to Find It
Delmar tracking numbers typically consist of a **10-digit File Reference Number** (for example: 1024589632), a **House Air Waybill (HAWB)**, or an **Ocean Bill of Lading (B/L) number**.
- On your official Delmar International Shipping Advice or Customs Entry Summary.
- In your electronic booking confirmation email from your Delmar account manager.
- On your Delmar Cargo Track customer portal dashboard under active shipments.
Understanding Delmar International Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Shipment File Created | Consignment booked in system; shipping file reference generated. | Awaiting physical collection at shipper facility. |
| Received at Delmar Origin Facility | Cargo collected, inspected, and checked into Delmar consolidation warehouse. | Consolidated and staged for international transit. |
| Export Customs Cleared | Export regulatory documentation approved; cargo tendered to airline or ocean carrier. | Awaiting scheduled departure. |
| In International Transit (Air / Ocean) | Consignment en route via international air flight or ocean container vessel. | Active transit proceeding on schedule. |
| Arrived at Destination Port / Airport Gateway | Cargo arrived at destination international airport or seaport terminal (e.g. Vancouver, Montreal, Toronto, New York). | Transferred to destination facility for customs processing. |
| Customs Cleared (CBSA / US CBP) | Customs declaration cleared and import duties assessed. | Released for final-mile delivery dispatch. |
| Out for Delivery | Loaded onto local delivery vehicle; driver en route to consignee facility. | Ensure consignee receiving bay and staff are ready. |
| Delivered / Signed Proof of Delivery (POD) | Cargo safely unloaded; consignee electronic signature and timestamp captured. | Delivery completed. Scanned digital POD available online. |
Delmar International Shipping Services & Delivery Timelines
Delmar International offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- International Air & Ocean Freight: Comprehensive global air cargo charters and ocean container liner services across all major trade corridors.
- Licensed Customs Brokerage: Pioneering Canadian (CBSA) and US (CBP) customs compliance, tariff classification, and trade advisory.
- 3PL Contract Warehousing & Fulfillment: Over 2.5 million sq. ft. of strategically located modern warehousing and pick-and-pack distribution space.
- Transpacific Supply Chain Logistics: Specialized direct consolidation connecting major manufacturing hubs across China and Southeast Asia directly to North America.
Troubleshooting Delmar International Delivery Delays & Non-Delivery (NDR)
International freight delays typically stem from destination customs clearance inspections, port container terminal congestion, or airline cargo space constraints during peak retail seasons. Consignees can monitor updates via Delmar Cargo Track to coordinate warehouse receiving operations efficiently.
Official Delmar International Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Delmar International customer support:
- Helpline / Phone: +1 514-636-8800 (Delmar Corporate HQ Montreal) / 1-888-433-5627
- Email Support: customer.service@delmarcargo.com
- Official Website: https://www.delmarcargo.com
- Headquarters: 10636 Côte-de-Liesse Road, Lachine, Quebec H8T 1A1, Canada
- Major Transit Hubs: Montreal (QC), Toronto (ON), Vancouver (BC), Calgary (AB), New York (USA), Chicago (USA), Shanghai (China), Hong Kong
Frequently Asked Questions about Delmar International Tracking
How do I track my Delmar International shipment?
Enter your 10-digit Delmar file reference number, House Air Waybill, or Ocean Bill of Lading number into the tracking tool above to view live transit milestones, customs release status, and estimated delivery dates.
What services does Delmar International provide?
Delmar provides international freight forwarding (air and ocean), licensed customs brokerage in Canada and the United States, warehousing, distribution, and supply chain management.
Can Delmar handle Canadian customs clearance?
Yes, Delmar is one of Canada's largest and oldest licensed customs brokers, offering automated electronic clearance with the Canada Border Services Agency (CBSA).
How do I obtain a Proof of Delivery (POD) from Delmar?
Signed delivery receipts are digitized and made available for viewing and download on the Delmar Cargo Track customer portal shortly after delivery completion.