Pace Motor Lines, Inc., founded in 1968 and headquartered in Stratford, Connecticut, is a premier freight transportation, warehousing, and intermodal drayage carrier in the Northeast. Operating hundreds of power units and trailers alongside 250,000+ square feet of modern cross-dock and bonded warehousing, Pace Motor Lines specializes in less-than-truckload (LTL), full truckload (FTL), direct pier drayage from the Port of NY & NJ, and specialized liftgate distribution across the Tri-State and New England.
How to Track Your Pace Motor Lines Shipment Online
Tracking your Pace Motor Lines shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your Pace PRO Number: Find your 7 or 8-digit PRO number or Bill of Lading on your shipping paperwork.
- Enter Code Above: Input your PRO number into the tracking bar above without dashes.
- Click Track Freight: Submit your query to query Pace Motor Lines’ regional tracking network.
- Check Delivery Status: Monitor origin terminal scans, cross-dock transfers, linehaul transit, and delivery completion.
Pace Motor Lines Tracking Number Format & Where to Find It
Pace Motor Lines tracking numbers are typically 7-digit or 8-digit numeric PRO numbers (e.g. 8491024) or customer Bill of Lading references.
- Printed under the barcode on your official Pace Motor Lines PRO sticker applied to pallet wrap.
- In the "PRO Number" field on your official Pace Motor Lines Bill of Lading.
- Within your customer account dispatch history on PaceMotorLines.com.
Understanding Pace Motor Lines Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Freight Picked Up | Driver collected shipment from shipper facility and transported to local Pace terminal. | Staging for cross-dock scan. |
| Terminal Cross-Dock Complete | Freight checked in, weighed, and staged for linehaul highway trailer. | Staged for highway departure. |
| Linehaul Transit | Trailer in active transit between Tri-State regional terminals. | Linehaul active. |
| Arrived at Delivering Terminal | Consignment unloaded at destination terminal and sorted to city delivery bay. | Staged for city delivery route. |
| Out for Delivery | Pallets on city delivery vehicle; driver en route to customer dock. | Consignee must prepare loading dock. |
| Delivered / Signed | Freight safely delivered to customer facility with signature captured; electronic POD generated. | Delivery completed. |
Pace Motor Lines Shipping Services & Delivery Timelines
Pace Motor Lines offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Tri-State & Northeast LTL: Next-day freight coverage throughout New York, New Jersey, Connecticut, Massachusetts, and Rhode Island.
- Port of NY & NJ Drayage: Direct container drayage connecting marine piers to regional distribution centers and CFS warehouses.
- Bonded Warehousing & Transloading: Over 250,000 sq. ft. of US Customs bonded warehousing, cross-docking, and distribution.
- Retail & Inside Delivery: Specialized liftgate and white-glove inside delivery for commercial facilities without loading docks.
Troubleshooting Pace Motor Lines Delivery Delays & Non-Delivery (NDR)
Delays in the Northeast are often caused by heavy winter storms along the I-95 corridor, marine terminal congestion in the Port of NY & NJ, or loading dock delays in congested metro areas. Pace terminal dispatch works directly with consignees to coordinate updated arrival windows.
Official Pace Motor Lines Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Pace Motor Lines customer support:
- Helpline / Phone: 1-800-972-9246 / 1-203-366-3881
- Email Support: customerservice@pacemotorlines.com
- Official Website: https://www.pacemotorlines.com
- Headquarters: 1425 Honeyspot Road Extension, Stratford, CT 06615, USA
- Major Transit Hubs: Stratford (CT), Newark (NJ), New York (NY), Boston (MA), Hartford (CT)
Frequently Asked Questions about Pace Motor Lines Tracking
How do I track a Pace Motor Lines shipment?
Enter your PRO number or Bill of Lading into the search bar above to monitor live Northeast terminal scans, port drayage updates, and delivery dates.
What areas does Pace Motor Lines serve directly?
Pace Motor Lines provides direct LTL and truckload coverage throughout Connecticut, New York (including all 5 NYC boroughs), New Jersey, Massachusetts, and Rhode Island.
Does Pace Motor Lines handle container drayage?
Yes. Pace operates an extensive pier drayage division servicing all container terminals in the Port of New York and New Jersey.
How do I download a Pace proof of delivery (POD)?
Signed delivery receipts are available electronically through the customer portal on pacemotorlines.com.