WestJet Cargo, established in 1996 and headquartered in Calgary, Alberta, is Canada rapidly expanding commercial air cargo carrier. Operating dedicated Boeing 737-800 Boeing Converted Freighters (BCF) alongside extensive bellyhold space on WestJet passenger Boeing 787 and 737 fleets, WestJet Cargo delivers time-definite domestic Canadian express airfreight, transborder US services, and international cargo solutions.
How to Track Your WestJet Cargo Shipment Online
Tracking your WestJet Cargo shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Retrieve your 11-digit air waybill number beginning with WestJet 838 airline prefix.
- Type the 838 code and the 8-digit consignment number into the tracking bar above.
- Click Track Cargo to connect to the WestJet Cargo operations network.
- Review Calgary or Toronto hub sorting scans, domestic linehaul progress, and terminal release notices.
WestJet Cargo Tracking Number Format & Where to Find It
Tracking number formats commonly used include: 838-12345678 (3-digit airline prefix + 8-digit AWB serial); 83812345678 (Continuous 11-digit electronic AWB format).
- Printed in the upper right header of the official WestJet Master Air Waybill.
- Included in electronic booking confirmation notices issued via the westjetcargo.com portal.
- Registered on Canadian CBSA ACI eManifest and customs declaration forms.
Understanding WestJet Cargo Tracking Statuses & Milestones
Throughout transit, your WestJet Cargo shipment generates key milestone updates. Here is what each status checkpoint indicates:
| Status Update | Operational Meaning | Recommended Action |
|---|---|---|
| RCS (Cargo Received) | Consignment delivered and accepted at WestJet origin cargo station. | Physical examination, weight check, and ULD build-up completed. |
| DEP (Flight Departed) | Aircraft has departed origin airport with cargo loaded in ULDs. | Cargo airborne; track flight trajectory and estimated arrival time. |
| TRM (Transferred / Calgary Hub) | Cargo transferring between connecting flights at Calgary (YYC) or Toronto hub. | Consignment moving through automated hub sorting to onward connection. |
| ARR (Arrived at Destination) | Aircraft landed at destination airport; cargo unloading initiated. | Pallets transferring to destination airport cargo terminal. |
| RCF (Warehouse Received) | Cargo checked into destination warehouse and ready for customs entry. | Consignee or customs broker can lodge import documentation. |
| DLV (Delivered to Consignee) | Cargo released from warehouse to authorized consignee or road transport agent. | Delivery complete; retain signed delivery receipt for auditing. |
WestJet Cargo Flagship Shipping Services & Delivery Times
WestJet Cargo operates diverse transit tiers engineered to match varied urgency, freight profiles, and delivery requirements:
WestJet Dedicated Freighter Express
Time-definite scheduled freighter capacity on converted Boeing 737-800BCF aircraft across Canada.
Estimated Transit: Overnight / 24 hoursWestJet Priority Cargo
High-priority air freight service with guaranteed boarding on the first available passenger or freighter flight.
Estimated Transit: Next flight out / 12 - 24 hoursWestJet Perishables Care
Specialized temperature-controlled transport for Western Canadian beef, seafood, and agricultural produce.
Estimated Transit: 24 - 48 hoursWestJet Pet Transit
Comfortable, climate-controlled domestic and international animal transport with veterinary supervision.
Estimated Transit: Flight-specific routingManaging WestJet Cargo Transit Delays & Delivery Issues
Cargo delays in Canadian air transport are predominantly caused by winter blizzards, de-icing hold-ups at Calgary (YYC) or Toronto (YYZ), or missing Canada Border Services Agency (CBSA) customs ACI eManifest electronic filings. Check your 838 AWB trace for flight departure updates.
WestJet Cargo Customer Support & Corporate Information
If you require direct assistance with your shipment, cargo claims, or service inquiries, connect with the WestJet Cargo customer care desk:
- Customer Support Hotline: +1 866 952 2746
- Official Email Support: cargo@westjet.com
- Online Portal: https://www.westjetcargo.com
- Corporate Headquarters: Calgary, Alberta, Canada
- Primary Logistics Hubs: Calgary International Airport (YYC), AB, Toronto Pearson International Airport (YYZ), ON, Vancouver International Airport (YVR), BC
Frequently Asked Questions About WestJet Cargo Tracking
What is the AWB prefix for WestJet Cargo?
WestJet Cargo operates under the 3-digit IATA airline prefix 838 followed by an 8-digit serial number.
Where is WestJet Cargo primary hub located?
WestJet Cargo is headquartered at Calgary International Airport (YYC), Alberta, with major cargo facilities at Toronto (YYZ) and Vancouver (YVR).
Does WestJet operate dedicated cargo freighters?
Yes, WestJet Cargo operates dedicated Boeing 737-800BCF freighters on scheduled routes across Canada and to the US.
Can WestJet Cargo transport pets and animals?
Yes, WestJet Cargo provides specialized pet transport in climate-controlled aircraft holds complying with IATA Live Animals Regulations.