Qatar Airways Cargo is the world’s premier international air cargo airline, operating from its state-of-the-art climate-controlled mega-hub at Hamad International Airport (DOH) in Doha, Qatar. Operating a dedicated fleet of Boeing 777 freighters alongside belly-hold cargo space across more than 200 modern passenger aircraft serving over 170 global destinations, Qatar Airways Cargo transports millions of tonnes of freight annually, world-renowned for its specialized Pharma, Fresh, Live, and Express air cargo solutions.
How to Track Your Qatar Airways Cargo Shipment Online
Tracking your Qatar Airways Cargo package is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your shipment from dispatch to delivery:
- Locate Your 11-Digit Air Waybill (AWB) Number: Find your 11-digit AWB number (starts with airline prefix 157 followed by 8 digits) on your air waybill document or booking confirmation.
- Enter AWB Number in Tracker: Type the 8-digit serial number into the tracking input box above (with or without the 157 prefix).
- Click Track: Submit the inquiry to query Qatar Airways Cargo’s real-time airline flight tracking and warehouse telematics system.
- Review Journey Milestones: Track origin station acceptance, customs export release, flight departure from Doha hub, destination arrival, and consignee delivery.
Qatar Airways Cargo Tracking Number Format & Where to Find It
Qatar Airways Cargo tracking numbers follow the standard IATA Air Waybill format: **3-digit airline prefix (157) followed by an 8-digit serial number** (for example: 157-12345678 or 15712345678).
- Printed clearly at the top right and bottom corners of the official Air Waybill (AWB).
- In your electronic booking confirmation email from your freight forwarder or air cargo broker.
- On barcode tracking labels affixed to palletized air cargo or unit load devices (ULDs).
Understanding Qatar Airways Cargo Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Cargo Booked / Space Confirmed | Consignment booked electronically; air cargo space allocated on designated flight. | Awaiting physical cargo tender at origin airport cargo terminal. |
| RCS - Received from Shipper | Cargo physically delivered, weighed, screened, and checked into airline origin cargo terminal. | Staged for Unit Load Device (ULD) container pallet build-up. |
| MAN - Manifested on Flight | Cargo loaded into aircraft hold or main-deck ULD container; flight manifest finalized. | Aircraft completing ramp loading operations. |
| DEP - Flight Departed Origin | Aircraft took off from origin airport; in active flight transit toward Doha mega-hub or destination. | Active flight transit in progress with real-time flight telematics. |
| ARR - Flight Arrived at Destination / Transit Hub | Aircraft landed safely at destination airport or Hamad International Airport (DOH) hub. | Cargo transferred to climate-controlled cargo terminal. |
| RCF - Received from Flight (Discharged) | ULD containers unloaded from aircraft and deconsolidated in warehouse. | Undergoing customs inspection and import clearance. |
| NFD - Consignee Notified of Arrival | Notice of cargo arrival and freight documents sent to consignee or appointed customs broker. | Broker must complete customs entry and pay airline terminal handling fees. |
| DLV - Cargo Delivered / Signed Receipt | Consignment released and physically loaded onto consignee truck with digital proof of delivery. | Air cargo transport completed successfully. |
Qatar Airways Cargo Shipping Services & Delivery Timelines
Qatar Airways Cargo offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- QR Pharma (Active & Passive): World-leading certified CEIV Pharma transport utilizing temperature-controlled active containers and cool-dolly airside tarmac transit.
- QR Fresh Perishables Logistics: Dedicated cold-chain solution preserving flowers, fresh fruits, vegetables, and seafood from farm to consumer.
- QR Express Priority Cargo: High-velocity airport-to-airport express air cargo with dedicated ramp transfers and guaranteed boardings.
- QR Live Animal Transportation: Specialized compassionate air transport complying strictly with IATA Live Animals Regulations (LAR).
Troubleshooting Qatar Airways Cargo Delivery Delays & Non-Delivery (NDR)
Air cargo transit delays generally result from severe weather disruptions affecting flight schedules, customs documentation holds during destination import regulatory reviews, or airline security screening delays on hazardous goods. Consignees should ensure import customs clearance documentation is prepared prior to flight arrival.
Official Qatar Airways Cargo Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Qatar Airways Cargo customer support:
- Helpline / Phone: +974 4010 0000 (Doha Cargo Global HQ) / 1-800-433-7300 (US Cargo Support)
- Email Support: cargores@qatarairways.com.qa
- Official Website: https://www.qrcargo.com
- Headquarters: Hamad International Airport, P.O. Box 22550, Doha, Qatar
- Major Transit Hubs: Doha (DOH Mega Hub), Frankfurt (FRA), London (LHR), Chicago (ORD), Hong Kong (HKG), Singapore (SIN), Dubai (DWC)
Frequently Asked Questions about Qatar Airways Cargo Tracking
How do I track my Qatar Airways Cargo shipment?
Enter your 11-digit Air Waybill (AWB) number (starts with airline code 157) into the tracking tool above to view live flight departure times, Doha transit hub scans, and destination arrival status.
What is the airline prefix for Qatar Airways Cargo?
The official IATA 3-digit airline prefix for Qatar Airways Cargo is **157**.
What is QR Pharma cold-chain transport?
QR Pharma is Qatar Airways Cargo’s specialized pharmaceutical service that maintains strictly controlled temperature ranges (-20°C, +2°C to +8°C, and +15°C to +25°C) from pickup to delivery using advanced refrigerated ULDs and climate-controlled cool dollies.
How do I collect my cargo after arrival at the destination airport?
Once the status updates to "NFD (Notified)", your customs broker must present the original Air Waybill, pay applicable airport terminal handling charges (THC), clear customs, and pick up the cargo at the airline cargo terminal.