Shippit (founded in 2014 in Sydney, Australia) is Southeast Asia and Oceania’s leading cloud-based e-commerce logistics and multi-carrier shipping automation platform. Powering thousands of leading retailers (including Target, Sephora, Big W, and Cotton On), Shippit orchestrates millions of monthly deliveries by intelligently routing orders across top courier partners (Australia Post, StarTrack, CouriersPlease, Aramex, Sendle) with unified live tracking.
How to Track Your Shippit Logistics Shipment Online
Tracking your Shippit Logistics package is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your shipment from dispatch to delivery:
- Locate Your Shippit Tracking Number: Find the tracking number starting with "PP" or an alphanumeric code in your merchant dispatch email or SMS.
- Enter Code into Search Field: Type the tracking number into the input field above without spaces.
- Execute Tracking Search: Click "Track" to query Shippit’s live multi-carrier tracking gateway.
- Review Unified Delivery Milestones: Check order fulfillment, carrier pickup, sorting hub transit, assigned courier partner, and estimated delivery date.
Shippit Logistics Tracking Number Format & Where to Find It
Shippit tracking numbers typically consist of an **alphanumeric reference often starting with PP followed by 10 to 14 characters** (for example: PP1234567890 or standard partner courier tracking codes).
- In the shipping confirmation email sent by your online retailer with subject "Your order has been shipped via Shippit".
- In automated SMS delivery updates sent to the recipient mobile phone.
- On your customer order dashboard on merchant shopping websites.
Understanding Shippit Logistics Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Order Placed / Manifest Created | Merchant has processed the order; shipping label generated and courier pickup requested. | Allow 12 to 24 hours for carrier pickup scan. |
| Picked Up by Courier Partner | Parcel collected by assigned courier (e.g. StarTrack, CouriersPlease, Sendle) and scanned into sorting hub. | Undergoing sorting for linehaul transit. |
| In Transit between Hubs | Consignment moving via express linehaul truck or air freight between sorting facilities. | Inter-state highway or air transit in progress. |
| Arrived at Destination Depot | Package received at local delivery distribution center servicing your post code. | Assigned to field courier run-sheet. |
| Out for Delivery | Field courier is on the road for final doorstep handover today. | Doorstep delivery expected today. Keep phone reachable. |
| Delivered / Left in Safe Place | Parcel delivered successfully to your door, mailbox, or designated safe location with photo proof. | Delivery fulfilled. |
| Delivery Attempted / Notice Left | Courier attempted delivery but premises were unattended or authorization to leave was absent. | Courier left card; re-attempt scheduled or parcel held at collection point. |
Shippit Logistics Shipping Services & Delivery Timelines
Shippit Logistics offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Shippit Multi-Carrier Routing: AI-driven engine that automatically routes orders to the fastest and most cost-effective courier partner.
- Shippit Same-Day & On-Demand: Hyperlocal same-day delivery service connecting retail stores directly with metropolitan consumers within hours.
- Shippit Carbon Neutral Delivery: Sustainable delivery initiatives offsetting 100% of carbon emissions generated during parcel transit.
- Shippit Cross-Border Logistics: Seamless international shipping connecting Australian and Southeast Asian retailers with worldwide consumers.
Troubleshooting Shippit Logistics Delivery Delays & Non-Delivery (NDR)
Delivery delays typically occur during peak online shopping festivals (Black Friday, Boxing Day sales), severe regional weather disruptions (floods along the Pacific Highway, bushfires), or address ambiguities in rural regional zones. Checking the tracking portal allows recipients to view the exact underlying courier partner and track their vehicle in real time.
Official Shippit Logistics Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Shippit Logistics customer support:
- Helpline / Phone: Online live chat support via website / merchant support portal
- Email Support: support@shippit.com
- Official Website: https://www.shippit.com
- Headquarters: Sydney, New South Wales, Australia
- Major Transit Hubs: Sydney, Melbourne, Brisbane, Perth, Singapore, Kuala Lumpur
Frequently Asked Questions about Shippit Logistics Tracking
What is Shippit on my tracking status?
Shippit is an e-commerce shipping platform used by retailers to manage orders and coordinate delivery across top carrier partners like Australia Post, StarTrack, and CouriersPlease.
How do I track my Shippit order?
Enter your Shippit tracking number (e.g. PP1234567890) into the search tool above and click Track to view real-time delivery status and your assigned courier partner.
Which courier company actually delivers my Shippit order?
Shippit assigns deliveries to top courier partners based on speed and location; your tracking page will clearly indicate whether StarTrack, CouriersPlease, Sendle, or Aramex is delivering your parcel.
Can I change my delivery address on Shippit?
Address modifications should be made directly through the retailer where you made your purchase before the parcel is dispatched by the courier.