Asiana Cargo (Asiana Airlines Cargo), founded in 1988 and headquartered in Seoul, South Korea, is one of the world's leading international air cargo carriers. Operating from its high-efficiency global mega-hub at Incheon International Airport (ICN) with a dedicated fleet of Boeing 747-400 and 767-300 freighters alongside widebody passenger aircraft belly-hold space, Asiana Cargo provides comprehensive scheduled air freight services connecting Asia, North America, Europe, and the CIS, renowned for specialized semiconductor, cool-chain pharmaceutical, and high-tech electronics transport.
How to Track Your Asiana Cargo Shipment Online
Tracking your Asiana Cargo shipment is fast, transparent, and accessible 24/7. Follow these simple steps to monitor your cargo from origin pickup to final destination:
- Locate Your 11-Digit Air Waybill (AWB) Number: Find your 11-digit AWB number (starts with airline prefix 988 followed by 8 digits) on your official shipping documents or booking receipt.
- Enter AWB in Search Field: Input your 8-digit serial number into the search box above (with or without the 988 prefix).
- Click Track: Submit the query to query Asiana Cargo’s real-time international flight and warehouse telematics system.
- Review Journey Milestones: Track origin station acceptance, customs export release, flight departure, Incheon hub transfer, and destination delivery.
Asiana Cargo Tracking Number Format & Where to Find It
Asiana Cargo tracking numbers follow the standard IATA Air Waybill format: **3-digit airline prefix (988) followed by an 8-digit serial number** (for example: 988-12345678 or 98812345678).
- Printed at the top right and bottom corners of the official Air Waybill (AWB).
- In your electronic booking confirmation email from your freight forwarder or air cargo broker.
- On barcode tracking labels affixed to palletized air cargo or unit load devices (ULDs).
Understanding Asiana Cargo Shipment Statuses
As your consignment moves through sorting facilities and linehaul transit, its status is scanned into the central network. Here is what each milestone checkpoint indicates:
| Status Milestone | Detailed Explanation | Next Action Required |
|---|---|---|
| Booking Confirmed | Consignment booked electronically; air cargo space allocated on designated flight. | Awaiting physical cargo tender at origin airport cargo terminal. |
| RCS - Received from Shipper | Cargo physically delivered, weighed, screened, and checked into airline origin cargo terminal. | Staged for ULD container pallet build-up. |
| MAN - Manifested on Flight | Cargo loaded into aircraft hold or main-deck ULD container; flight manifest finalized. | Aircraft completing ramp loading operations. |
| DEP - Flight Departed Origin | Aircraft took off from origin airport; in active flight transit toward destination. | Active flight transit in progress with real-time flight telematics. |
| ARR - Flight Arrived at Destination Hub (ICN) | Aircraft landed safely at destination airport or Incheon International Airport (ICN). | Cargo transferred to climate-controlled cargo terminal. |
| RCF - Received from Flight (Discharged) | ULD containers unloaded from aircraft and deconsolidated in warehouse. | Undergoing customs inspection and import clearance. |
| NFD - Consignee Notified of Arrival | Notice of cargo arrival and freight documents sent to consignee or appointed customs broker. | Broker must complete customs entry and pay airline terminal handling fees. |
| DLV - Cargo Delivered / Signed Receipt | Consignment released and physically loaded onto consignee truck with digital proof of delivery. | Air cargo transport completed successfully. |
Asiana Cargo Shipping Services & Delivery Timelines
Asiana Cargo offers specialized delivery tiers engineered for domestic and commercial logistics needs:
- Asiana Cool (Pharma & Perishables): Certified IATA CEIV Pharma temperature-controlled transport utilizing active refrigerated ULDs and cool-chain tarmac dollies.
- Asiana High-Tech Express: Specialized vibration-monitored, secure handling for semiconductors, wafer fabrication machinery, and consumer electronics.
- Asiana Secure & Valuable Cargo: High-security vault storage and armored tarmac escort for precious metals, luxury watches, and currency.
- Asiana Live Animal Transportation: Compassionate air transport strictly complying with IATA Live Animals Regulations (LAR).
Troubleshooting Asiana Cargo Delivery Delays & Non-Delivery (NDR)
Air cargo transit delays generally result from severe weather disruptions affecting flight schedules, customs documentation holds during destination import regulatory reviews, or airline security screening delays on hazardous goods. Consignees should ensure import customs clearance documentation is prepared prior to flight arrival.
Official Asiana Cargo Customer Support Directory
For parcel tracking escalations, address modifications, or delivery claims, reach out to Asiana Cargo customer support:
- Helpline / Phone: +82 2 2669 1188 (Asiana Cargo Seoul HQ) / 1-800-227-4262 (US Cargo Desk)
- Email Support: cargo_cs@flyasiana.com
- Official Website: https://www.asianacargo.com
- Headquarters: Asiana Town, P.O. Box 98, Gangseo-gu, Seoul 07505, South Korea
- Major Transit Hubs: Seoul Incheon (ICN Mega Hub), Los Angeles (LAX), Chicago (ORD), Frankfurt (FRA), London (LHR), Shanghai (PVG), Tokyo (NRT)
Frequently Asked Questions about Asiana Cargo Tracking
How do I track my Asiana Cargo shipment?
Enter your 11-digit Air Waybill (AWB) number (starts with airline code 988) into the tracking tool above to view live flight departure times, Incheon hub scans, and destination arrival status.
What is the airline prefix for Asiana Cargo?
The official IATA 3-digit airline prefix for Asiana Cargo is **988**.
What is Asiana Cargo’s central hub?
Asiana Cargo’s primary international hub is Incheon International Airport (ICN) in South Korea, featuring a dedicated high-speed automated cargo terminal.
How do I collect my cargo after arrival at destination?
Once the status updates to "NFD (Notified)", your customs broker must present the original Air Waybill, pay applicable airport terminal handling charges (THC), clear customs, and pick up the cargo at the airline cargo terminal.